Class Action Lawsuit Against Bank of America Over Mortgage Handling
Washington homeowners have sued Bank of America because the bank is refusing to part with government funds that were to be used to help homeowners who were facing foreclosure. The Bank of America class action lawsuit attorneys want to communicate with eligible home owners who believe were prevented from or wrongfully not allowed a permanent mortgage adjustment as stated in the Home Assistance Modification Program (HAMP). The bank has over a million morgages that potentially can be helped but only offered help to 12,761 mortgage holders.
This lawsuit which has been filed in U.S. District Court, makes the claim that Bank of America attempts to slow or prevent Washington homeowners from accessing the Troubled Asset Relief Program (TARP) funds. It is stated that they deliberately ignore the homeowner’s wish to make adjustments to their mortgage or in fact any other different solutions that would stop their homes from foreclosure.
Bank of America received over twenty five billion dollars in government bailout money. This is money that had been financed by U.S. taxpayers and was specifically put aside to help homeowners who were facing difficulties so that they could try and avoid foreclosure. The bank, by accepting the money, was obliged to try and help homeowners find ways around foreclosure by reducing monthly mortgage payments. The lawsuits states that this did not happen.
The bank should be offering a revised 3 month payment plan and if this is successful then they must offer this as a permanent modification to the mortgage plan. The lawsuit claims this is not happening and that the bank interfered with requests from homeowners and denied them funds to help prevent them from entering foreclosure. The result was that Bank of America benefited from the funds and additionally acquired additional fees and interest rates from the homeowners.
Homeowners who did not receive an adequate response from the bank after April 13, 2009 can join the suit.
During July, 2011 Bank of America lost its bid to get the lawsuit dismissed. The judge stated that homeowners who qualified for HAMP and did not receive any modification could continue with claims against the bank.
More information related to Mortgage Modification Lawsuits
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July 19th, 2011 at 3:19 pm
Our modification was first approved on 08/20/2010, paperwork arrived on 09/03 with a return date of 09/04, and still had the approved date of 08/20/2010. We called to get more time to have questions answered regarding a loan mod, but the indiviual handleing our case was not available and we were instructed to have paperwork signed and notorized by deadline or face possibly losing our modification all together. Payment amounts was not calculated correctly and our loan quickly increased a month after received our modification. We were told it was under the HAMP and found out it was not. We requested a fixed rate instead of a adjustable simuliar to the loan recieved from Countrywide Home Loans in Dec. 2006. For us it’s not making home affordable. We have been told our loan possibly might be “fraud for profit or “fraud for property” but BOFA declined to provide us with the paperwork that we requested.
July 19th, 2011 at 6:24 pm
I am a 69 year old homeowner who has gone into 3 years of frustration with BOA for a loan modification. They continually used delaying tactics which resulted with an additional $56,000 being added to my mortgage. I would be thrilled to become a part of this lawsuit because these banks have to be stopped from controlling the real estate market by forcing people into foreclosure.
July 22nd, 2011 at 1:06 am
In 2006, I was given a mortgage loan that they knew I couldn’t afford, so they let me use my boyfriend income as an undocumented income to qualify me for the mortgage. I had just returned to work from a 8 months maternity leave and had only been working approx. four month before getting the homeowners loan.
July 22nd, 2011 at 4:17 pm
They just foreclosed on my property after telling me that I will have time to do a short sale. There were multiple violations which I believe that they are guilty of.
July 23rd, 2011 at 5:28 pm
I would like to also speak with someone. I am in Georgia but have applied for a modification several times. I would go through the trial period to only end with a denial due BOA indicating they did not receive documents,they send documents to wrong address, or not being able to get in contact with the representative working on the modification for weeks until application is denied. I am working fulltime now but late fees and past due amounts continue to put me in jeopardy.
July 27th, 2011 at 2:46 am
the address provided is not my current residence as my home was foreclosed on 4/13/11. i have a letter from BOA dated 4/12/11 that provides the short sale buyer had until 4/28/11 to close on the property and then they foreclosed the following day. during the short sale process, i phoned BOA for some information and was shocked to find out from a representative that my loan mod was approved 3 months prior but i was never notified. please advise if you think i can join the class action suit. thank you!
July 27th, 2011 at 3:11 pm
I am a Montana resident, and recently was sent a loan modification. B of A added $40K to the loan – but also added 16 years to it, at a lower rate, but in the end they were made whole on the modification – the $40k is for ‘rent’ while they took two years trying to figure out the modification. They have also received $45 billion from the government bailout. They are paying themselves three times for the same debt. Can I join a class action from another state? Please let me know, it would be a great help.
July 28th, 2011 at 11:39 am
I would love to be apart of this class action lawsuit. I was about to refinance my horrible loan with Chase Manhattan back before the market really went down, when Countrywide (Countrywide, right before they went out of business offered me this modification) Then the market crashed and Bank of America continued the modification process. They originally declined me because I “didn’t make enough money” Then I reapplied and I was declined for making more money (I made the same amount both times) The third time right after making it all the way to underwriting I was declined because they claim I didn’t send them all the documents in time. I had not only sent these documents directly to them as requested but I spoke with the woman in underwriting who was receiving them. This has been 3-4 years of fighting for a modification and recently after attaching an extra $40,000 they claim I never paid and ruining my credit they tell me I make too much money and no longer qualify to even apply for a mortgage modification and I can not keep my house unless I pay them the extra $40000. This is ridiculous. I was never even originally late on my mortgage I was simply one of those horrible countrywide loans.
July 29th, 2011 at 12:37 pm
I also would like to be included in this lawsuit. They have done the same thing to us that is listed in all the other comments. Made us jump through their hoops for two years now, show us over 20 months past due and added 31,000 to our loan! Please contact and help!
July 29th, 2011 at 4:21 pm
I have applied and reapplied for this modification 17 times. I am working with a woman from Neighborworks (Fed. Program) and she tells me she has never seen anyone treated so horribly as I have been. I completely fall in the eligible category but BOA loses my paperwork or it becomes invalid because they hold itt too long. These funds were to help us, the homeowners, NOT BOA.
July 29th, 2011 at 8:04 pm
I was wondering if anyone else with BOA, went to Seattle Wa. for the BOA program meeting. My wife and I went, 5 1/2 hour drive for us from where we live in Oregon. We had sent the information at the beginning of the bank fiasco, and each time they “lost” all the paper work. So we went to Seattle, and after giving them all the paper work, again, and were told we didnt qualify for the HAMP program, we were told it will be a “in house” modification. So today, 7/29/11 we were told we dont qualify for the “in house” modification. UNLESS we come up with $5000, and then some. BOA does NOT want to do anything for the homeowner, as I see it, they got the 75 billion from the government, then they tell people they dont qualify at all, so they get to foreclose on the houses, sell them and still make money. When all in all they had to do was put what was owed at the end of the contract, lower the interest rate, and lower the payments for 2 years so the homeowners could get caught up. Simple, but in the eyes of BOA, it is sorry we got your taxpayer bail out, now we have your house. We were with countrywide loans. BUT before we today, we were told that our house is up for foreclosure sale in Oct. We were told that, they have to put it up for sale BEFORE anything gets approved. Any help or ideas to get BOA to do the right thing? Thanks to BOA, my wife is having anxiety attacks, since we were told that everything is on the right track. Any ideas? I also would like to know how many homeowners WERE helped compared to those who were not helped by BOA. Thanks!
July 30th, 2011 at 11:03 am
BOA has had me running circles for over a year. I was unemployed for 2 years, finally fell behind on my payments, but still made partial payments, which they accepted. One day they returned my check saying they no longer will accepts partials. During that year of trying to get a modification, I sent and re-sent paperwork they were asking for. They said I was not elegible for modification but they suggested another program. Having a “BOA EVENT” in Chicago in Feb of 2011, I had a 10:15am appt before finally being called in at 2:20pm. They had a conference room set up with tables and young reps sitting behind their laptops clicking away. Bringing all the necessary paperwork (which was all the same paperwork I had been sending and re-sending, plus a letter with a job offer, the young man tells me I had been on a program since December, of which I had no knowledge. But he assured me I would be given a new program after I sent in 2 paystubs, which I sent. Only to be told in writing that I don’t make enough money. I have now been served with foreclosure papers. I would like to join this lawsuit.
July 30th, 2011 at 4:49 pm
Wow. I am horrified by the amount of people who are being given the runaround in regards to bank of america providing these modifications! My fiance is in foreclosure RIGHT NOT because they have requested documents three different times and each time they either said they lost the paperwork or that he was denied because he didnt make “enough”. They gave him information over and over again stating not to worry about the letters that he was receiving because they were “reviewing” his documents only for him to call a month later and find them to say they dont have the paperwork. This is just a ploy for the time to stretch out longer and longer so the homeowner becomes even more behind and they can foreclose on the property! How can I get a hold of the attorney handling this class action lawsuit?
July 31st, 2011 at 1:40 am
I’m 15 months behind on my mortgage, I noticed BOA right away and was told the same to fill out paperwork and fax it back to them, I have faxed the information 3 or 4 times. Called them again on Friday July 29th and was told I was not eligible for any service because lack of paperwork. I have been left with no other choice but to file chapter 13. The most upsetting part is that I wanted to just file last year and a rep from BOA advised me to start the modification and built my hopes that BOA would be able to help me. I guess it’s just another way for them to double there money with late fee that I have accumulated on my loan.
August 1st, 2011 at 11:18 pm
I live in NE and have been screwed around by BOA for 31 months now. Lost the paperwork, faxed to the wrong number, something is missing, send again another five times, waste my time, waste my time, on and on and on. Finally told I was accepted for the HAMP. My underwriter called to go over all the details with me, then a week later another person called to “go over the details” of the modification with me again. When after a month I recieved no paperwork I called in and was told “I couldn’t afford the payment.” I grossed 2300 per month. If they had done what they were supposed to and lowered the interest rate (they didn’t), reduced the principle (they didn’t) and extend the loan (they didn’t) I should easily be able to make the payments as I have no other liabilities whatsoever. They then tell me they will try to get me an “in house” loan. I figure they will send me one with an exhorbitant payment after telling me I couldn’t afford one which was 31% of my income. What a bunch of crooks!! My Senator’s office sends all correspondence to OCC but I bet in the end they will do nothing to help. (but it looks good and they figure I will vote for him in the next election now). Why is this giant bank allowed to run amok and quash all these people who are doing everything they can to keep their homes? I have already made complaints on them through the years for their predatory lending practices and other irregularities I caught them at. Can someone let me know if I can join the lawsuit?
August 2nd, 2011 at 10:27 am
I have a mortgage loan with BOA. I have attempted several times to refinance my loan in order to make it more affordable. No one has called me back! In addition, I’ve inquired about the loan modification and have recieved the run around.
August 2nd, 2011 at 2:42 pm
After fighting for 2 yrs with BOA for loan mod, being told many times we needed to be at least 3 months behind, our paperwork was constantly ‘lost’(even when sent by fed ex)Faxes ‘lost’, talking with them on the phone then being told we never spoke, being told we were denied because unemployment was not considered income, etc, our home was forclosed on 6/2010 and then rescinded by lawyers on 8/2010. BOA is now asking us to sign a ‘stipulation’ to get the deed ressurected in our name so that they can start home modification papers yet again. We want to see if it would be possible to bring a lawsuit against BOA for malpractice on our loan and wrongful foreclosure. We have lawyers working for us out of state but say that they cannot litigate or work WA laws, but that also state that our home should never have been foreclosed on and paperwork from BOA was handled wrongly. If this is something you can deal with please contact
August 2nd, 2011 at 6:44 pm
After a 1yr 1/2 of lawyers, mitigations,denials, lies,and run arounds, who wouldn’t want to join this class action suit against BOA and include Countrywide? I have lived in my home 20 yrs and and I was laid out of work due to hip replacement, then my pay was reduced and we couldn’t make full payments. As the story went we had to miss payments to be considered for modifications. Now they want to foreclose instead of making a remodification. Now I can see why they are losing investments, because rather than being smart about modifying they bulldoze homes and sell the properties. Send me the information to join this lawsuit. I want my voice heard, and make the number of voices stronger!
August 4th, 2011 at 7:48 pm
After paying Bank of America to appraise our home a year ago, they said that they could not refinance our home due to an overdraft charge and a move of funds from a Bank of America checking account to a Bank of America Certificate of Deposit account. After losing a position and securing a new position earning less income we went to Bank of America again to refinance using the Government Home Mortgage Reduction Program. Bank of America gave us the run around again and again and of course the time ran out and we are now stuck. We had an account with United Jersey Bank which became Summit Bank, then Fleet Bank and now Bank of America. The way I see it, Bank of America went from the Summit then in Fleeting moment they became Bank of America that steals from the American people. My family has also lost thousands of dollars in overdraft fees. I wonder if we will ever get the funds back or refinance before we lose our home. We work but now our bank account history over the past two years is so ruined that it has affected our ability to refinance.A family of 7 Lost in New Jersey.
August 8th, 2011 at 4:13 pm
Ever since I defaulted on my mortgage 44 months ago, I have been trying to deal with BOA to do modification (which was denied), then deed-in-lieu of foreclosure (which was approved but BOA never completed it), then short sale procedure (which I’m currently applying for). After sending all of the required documents in every one of the cases, BOA has not complied with the help they offered despite my numerous talks with their agents. So far my home has gone through 3 foreclosures auctions which were cancelled because, in the first, I was forced to file for chapter 7 bankruptcy which stopped the foreclosure; in the second, I had to file for an injection because BOA did not allow me to modify when I was eligible; the third, was held because I filed for short sale of the property. I believe BOA has not utilized the assistance from the government to help homeowners in mortgage default that was given to them.
August 9th, 2011 at 1:49 pm
I bought my home in 2006.i have stopped paying my mortgage because I no long have my 2nd income was an ex boyfriend. I lost my tenant, and cannot afford mortgage anymore. In 2006 mortage was 1,036 along with a second mortgage. Now my mortgage is 1,786. along with $649.00 on second mortgage. BOA is no help what so ever. I have been trying to modify my loan for 3 years and got declined, declined, declined. I want to join class action suit but how?
August 9th, 2011 at 6:26 pm
I have been going round and round with Bank of America. Today I learned that they canceled my application for modification after I send all the necessary documentation. According to the representative when I called, there was a deadline on the receipt of the documents, which I was never told. I sent the documents the day after they were requested; however, unknown to me, it takes 48 hours before paperwork show up in their system. I had to reapply all over again. In addition, I have been told for the past few months that the home was not in foreclosure, now I am being told it is foreclosure. They have me all confused. Every time I call, it is a different story. What in the world can we do?
August 14th, 2011 at 7:12 pm
Our home of over twenty years is to be auctioned off on our home town steps this Thursday August 18, the only way we were informed about this was through a neighbor whom had read it in the paper!!! We have been trying to work with BAC for three years and five months on the making home affordable program and can’t believe they would stoop so low. Yes we will be apart of thus action!
August 17th, 2011 at 10:55 am
i would love to be apart of this action, boa has been given me the run around for two years now, i received a letter saying i was approved for the making home afforeable plan with three trial payments, made the first one and then boa put a stop to them. i thought i was the only one, they charge me fifteen dollars just to go by my house, just to see if i am still living there. what can i do.
August 18th, 2011 at 11:32 am
I am in the same boat. Two years of fighting boa for a loan modification….same thing, paperwork is lost, not recieved, being given only 24 hrs to sign/fax/return stuff, making trial pmts and being denied, refusal to tell me who owns the loan, refusal to give me documentation of what i owe, refusal to talk to me (they hang up on me when i call), refusal to tell me why the loan pmt (fixed mortg) has increased by $500…..i can go on and on!!!!!!!!!! I WANT TO BE PART OF THIS ACTION!!!!!!
August 18th, 2011 at 6:26 pm
I have been trying for the past 5/6 years to get my loan modified, my husband and I were told that we qualified, but to this day we are being denied because our original lender does not offer loan modifications. My husband and I can no longer afford to pay this outragious monthly payment we have and I was told yesterday to either redo the repayment for the past payments or sell our house. Why can’t we get the help we need?
August 22nd, 2011 at 6:23 pm
My story mirrors many of the others posted above. I submitted my packet for modification nine (9) months ago. Since that time I have submitted six (6) more complete packets. Each time we send in a packet we get another request for a packet. Calls to the On August 1, 2011 I received a letter that our modification had been DENIED due to our failure to provide requested documentation by July 28, 2011. I called to protest, and finally got through to a supervisor named Christiana#NDKDKGL, 888-325-5399 who took the time to go through all the faxed and FEDEX copies on file. Christiana confirmed that all my paperwork was there as early as May 23, 2011 and she sent my request back to appeals. That was August 17, 2011. I called today only to learn that while there were notes in the file as to Christiana’s efforts no one could tell me the status of the modification. Clearly there seems to be an effort at “Fraudclosure” wherein the bank picks up properties at 60% of value, sits out the housing downside and resells later at a profit. It sounds like a far fetched conspiracy, but why else would a bank advise me to short sell at $356,000 but refuse to modify at $548,000?
August 22nd, 2011 at 10:58 pm
I was just informed tonight that my loan modification was denied because my husband and I do not make enough money. I thought that was the whole point of the Making Home Affordable program? My husband was laid off from his full time job 2 years ago and we have been struggling to make ends meet since. I applied for the program BEFORE we defaulted. I have probably called BOA 20 times and every time I hear something different. Tonight they told me that they tried to call me last week and the number was out of service so they cancelled my request for modification. The number they called was outdate. What is frusteratings is they HAVE called me on the correct number plenty of times. How convenient for them to call the wrong number and cancel my request. So I had to submit my information all over again and now they are saying we dont qualify for any of their assistance. And now BOA is stating that they will start the foreclosure process as soon as next month and I am only 3 payments behind. Does anyone know how long it will take them to take my house? I have finally just given up.
August 23rd, 2011 at 8:38 am
My journey with dealing with BOA is just too long to even post on here. I lost my job in June 2009 and have been trying to hold on to my house since then. We went through every program out there and got no results. You never speak to the same person and they just transfer your call from person to person who is only programmed to tell you they are a debt collector and you are behind in payments. DUH! I have even gotten a job since then and still couldn’t get a decent modification. We were approved for the HAFA program and of course there were loop holes in that process also causing the program to be terminated. We are now intent to foreclosure which I’m sure is what they wanted all along. If they didn’t want my home, they sure didn’t act like it. This experience has definitely put a nasty taste in my mouth about purchasing a home.
February 7th, 2012 at 8:40 pm
# Patricia Granata Says:
September 26th, 2011 at 11:37 am
My dealings with BAC Home Loans has been a nightmare since I started trying to modify my mortgage in July of 2008. First it took them 5 days just to get the paperwork I faxed and e-mailed to the specific person I had spoken with. Then it was phone call after phone call to find out what was going on with the modification, at that point, my payments were all on time, but my husband’s hours cut down or he wasn’t working at all so we were using our credit cards to get by. I was told the only way to have the bank even look at the modification was to stop making payments, which we had to do anyway because our credit cards were up to about $30,000. Finally after, literally hundreds of phone calls, I received a modification packet in the mail, which showed our payments to be about $600 less per month. Unfortunately, they added years to my mortgage and increased the amount I owed. At that point I felt we had nothing else to do but to agree with their modification. Our first three months were a trial period, which we handled as they requested then the final modification came in and it was $500 more than what they originally told us the modification would be. That makes it $100 less per month with 5 additional years and about $20,000 more owed on the loan. I really just want to give them my house… and I still may.
# Lisa Hoffman Says:
October 2nd, 2011 at 9:22 am
My mortage has been a mess since day one. I was with Countrywide and went through all the paperwork and I had a modification and was paying that modifciation for at leaset 6 months when BOA bought out Countrywide. I was not notified of this change, I only found out when I tried to pay my mortage and I was told they would not except any payments unless I paid the back amount due for the last 6 months and that they were not honoring my modification with Countrywide. They sent me papaerwork to reapply for a modification and this has been going on since 2009. I received a check for $200 from the FTC stating that my mortage was handled improperly through Countrywide and contacted them. They got me in touch with the hope program which got BOA to respond with a dinied modification and want me to reapply again. I told them again that I had a modification and that should be honored and now they are stating that the post closing was not finished and hey were going to get it taken care of well its been another 2 months since that and they are telling me they are working on it but yet I received a notice that they have set a foreclose date but no one knows that date and the next day after a received that notice I received a new packet to reapply for a modification. And now I have recieved another new packet to reapply.
# Shelia clark Says:
October 7th, 2011 at 2:16 pm
I would like more information on this class action suit, I too was denied HAMP, thanks.
# terry sprague Says:
October 14th, 2011 at 1:20 pm
I would like to be part of this class action suit. I recently was relocated for my job, and tried to get my home in Idaho on the short sale list. I was told that I would get a letter to sign in June. I had an offer on the table from the relocation company, but I couldn’t get them the offer. There were a series of misteps by the HAFA people, and now six months later I am back to the very beginning. Meanwhile, my home has sat empty for months. I have been calling the Bank of America HAFA people every week since June looking for the letter, only be told my house had gone to deed in lieu, which I had not asked for, and that I had to start the entire process over. I have many notes and papers to back up my story.
# Jeremy Jones Says:
October 14th, 2011 at 6:28 pm
Hello,
I am 31 year old home owner that has had the run around with bank of america.I was approved in october of 2009 for a home loan modification they approved me because of hardship.That took my existing mortgage payment from 1206.00 to 797.10 which made the mortgage more managable given the curent situation. They told me to make 3 payments for the initial process and on third payment i would recieve documents to change the mortgage. The third payment was scheduled for january 2010. I did not recieve documents so I called right away. They told me to just keep paying and that someone would be contacting me. A couple months went by and In march 2010 I called again with great concern.The person on the other line told me to just keep paying. I called again to make sure. In the middle of august 2010 I recieved a random phone call about my mortgage from BOA they left a message on my phone. I called back and they told me that I had been cancled from the Home Loan Modification for not responding that day. that was over a year ago. In November of 2010 I recieved a letter stating I was current as of 2009. In december the house was placed in forclosure. I had no clue until august of 2011 when i recieved a package for home transition from BOA. Now my house has an auction date of December 16 at 9am. I would like to be apart of this class action law suit. Please contact me Thank you for your time.
# Kent Haugaard Says:
October 17th, 2011 at 11:56 pm
I would love to join in a suit against Bank of America. I have been in the “Loan Modification” program for almost two years. The bank sends me foreclosure notices almost every month. They block me from paying online, which results in increased “service fees”. I call them every week to find out about my status to be told that it is still under review. They call my house every month and offer us a “short sale” out. We have had to fill out the paperwork three times. At one point they sent us a letter stating that we have opted out of their Loan Modification Program. When we called them to find out what was going on., they said that they had no idea why we were supposivly opted out nor did they have any documentation stating who opted us out. They said that we would have to apply for an appeal. I am tired of this bank and their deceptive practices. Can’t anyone help? We live in Hawaii.
# Sylvia Micozzi Says:
October 19th, 2011 at 1:27 pm
I began remodification about 2 yrs ago through American Home Lender as moderator w/Bank of America. The Bank of America rep was Rich Little who continually delayed action, requested documentation and then ignored it. American Home Lender can no longer afford to represent us. We have been given another representative from Bank of America, Cheryl Murrett, who can only say our case is in review. The day after I spoke to her I received Fedex from Bank of America saying we have been denied because they did not receive documentation requested. I have proof and reciept that they received this documentation but cannot get ahold of anyone at Bank of America. I just want this settled. I am tired of wondering if my home will be forclosed on and wher will my family go. Hope someone can resolve this.
# Billy Pleuss Says:
October 19th, 2011 at 3:16 pm
I have been having problems with Bank of America loosing my paper work in final reveiw. We have had the papers in, but they make us start over or appeal. We have been mislead by telling us to miss payments and we will qualify or make trial payments and we will receive a permanent modification. I have been going through this for three years and have done everything I can to try and make this right. Can somebody please help. It is criminal.
# Tawna Prock Says:
October 20th, 2011 at 5:55 pm
I would like to join this class action suit against
Bank of America. We have been in modification since Nov, 2009. We spent the first 8 month submitting and resubmitting paper work, constantly calling every two weeks. We tried to continue making payments on our mortgage, but as soon as our mortgage hit the modification stage they told us we didn’t have a mortgage payment until they could process us back into the system AND WE HAD NO CURRENT lOAN NUMBER IN THE SYSTEM TO APPLY A PAYMENT TOO. We continued the Loan documentation, calling sending in our paper work and received a modification in September of 2009 assigning us back to our original loan number with a $400.00 reduction in our payment. Our first payment was to be on November 10th 2010, we called in on the 2nd of November to make the payment and they couldn’t find the modification paper work and said it probably hadn’t been entered in the system yet, and they advised us to call back on the 10th. So we called back on the 10th, still no record of the modification, they accused us of not filling it out and submitting it back to them in a timely fashion. We gave them the FEDEX tracking number and shipping number, we had references of who we talked with at B of A and the times and dates. We refaxed a copy of the signed and dated modification. They informed us to call back because they were experiencing a high volume of customers and they would try and get to the bottom of it. We continued calling all the way through November, thinking the whole time we would be late on our first mortgage payment. Finally on December 2, 2009 we got a hold of one of the managers who said they had found our modification, but it still wasn’t entered into the system, and to call back in a few weeks. On the 12th of December we called back and got a hold of the same person, they informed us that our modification needed to be re-modified due to an error on the original modification. The original modification was to fix us from a two year arm to a 30 year fixed. The modification had slipped in an addenda B showing our mortgage to reach maturity in five years and for the full price to be due at that time, That was not in our modification packet. The person said they were going to fix it and that we would be put back into the modification process and to continue to call. We continued to call through December and no modification was being done,, and we were informed we couldn’t make a payment due to the fact that we were still not in the system. On January 20th 2010 after talking with multiple people from the hope team told us we needed to resubmit all of our information so that we could start the process all over again. For the next 10 months we submitted and resubmitted all of our paper work, in a limbo stage of nothing Happening, to we got a phone call in November again saying they were going to start us on trial payment periods. We said that would be great, when do they start? They informed us we should see them in the next 2-4 weeks and too look for them. Nothing came in two weeks, we called B of A and they said to keep Waiting they were running behind. Week 4 came and we called back only to get the same answer. This continues through February 2011. in March of 2011 we were asked to again resubmit all of our paper work, bare in mind we have not had a denial letter to date, we continued submitting, and were told again a trial payment would come, we never saw one. continued to call through may. Beginning of June 2011 we got a denial letter. they said we didn’t make enough money to have a modification at this time and that there is a list of options we could do to avoid foreclosure and by the way, you owe back payments of $37,481.79., and foreclosure proceeding will continue. In 30 days you can resubmit for a new modification. So we did reapply and we are back to a game of phone tag, excuses and resubmitting. This has been a total nightmare for my family and I. We need Help in resolving this matter.
# Lucas Wingert Says:
October 24th, 2011 at 1:33 am
Our family has had a similar experience with BOA with the loan mod.They lost our fax’s, and came up with numerous stories why our process was not happening. Then our auction date letter arrived and within that envelope was an application for loan mod. !!! We had several months of the loan mod. charade. Now, they are sending a “specialist” who has not called for a month. WE want to be part of a class action lawsuit . Will this delay a foreclosure and does it matter if we live in Idaho?
# Pete Says:
October 24th, 2011 at 6:54 pm
I spent a year jumping through the hoops of faxing in these documents, and refaxing updated documents…just to be told to fax them in again. Finally I was approved for a loan modification and my monthly mortgage payment went from $2,300.00 to $3,600!! No help at all on the past due amount. Sign me up for the Class action suit. Thanks.
# Shirley Harper Says:
October 26th, 2011 at 6:41 pm
I need more then help on joining this lawsuite, I have had BOA reps. (ha HA) come to my home while I was making burial arrangement for my husband and tried to come into my home to see if was being lived in ,also I am not behind in my payments yet they will not straighten up my credit report which they defiled
but not to end this nightmare they are still at it with threats. I NEED HELP I AM A WIDOWED AND 73 Years
old PLEASE sombody hear me it would take all night to type what they have done to me. S. Harper
# DebO’Malley Says:
October 26th, 2011 at 10:45 pm
I could retype everything that has been posted above. So I just say ditto. I had received a mod from Wilshire the week before BoA took over wilshire. I had completed trial period. BoA said they had no record of it and that even if another lender had approved it they didn’t have to honor it. Countless ph calls. A different story from everyone. Received a letter saying mod was denied. Two weeks later receive d letter saying disregard previous letter. Mod was approved. Reduced interest rate. Received letter saying balance was 142,000. Then received letter saying disregard that letter, balance was 80,000. But didn’t tell me what the payment was. Numerous calls, I was accused of being a liar, stating they had n record of my phone calls and could not find any docs or notes in file that I had ever called. Had no record of balance. Then talked to a guy who told me to stop making payments, he acknowledged the account was a mess, and they were working on it. I was told my file was always in process and to just wait, papers would follow. Never received them. One rep even “yelled” at me, he wanted to know where the money came from for the payments I had made. Wanted to know why I had made them? One guy told me the letter about the mortgage balance of 80,000 was in fact the amount I owed them in missed payments. I was sure he was just the guy emptying the trash and he happened to answer the phone. I have been assigned to many different individuals who are suppose be the ones to fix the mess, only to be passed to someone else. I have been told that docs I have sent them have never been received, even after I had verified with a rep that they had been received. I was sent a letter stating they were denying my request for a short sale, which I had never asked for. I was recently told that my file sat in the underwriters office for nine months had not been worked on. After two months it becomes invalid and you have to start over. My last letter I received from them requesting more docs, was addressed to me, but had someone elses loan number and personal info. It did give two names, not mine. I googled them and found that one was an attorney in Calif. I called her and she said the other was her client who had a problem with BofA. She said “so now we can add they they are disclosing confidential customer information”. Now ever written communication I have with them via mail, I send to the CEO, the president of the home loan department, and to customer service, signed receipt requested. Can’t say they didn’t receive them. I have told them that it appears they are setting me up to lose my home. They have had their home inspectors out weekly, and continually report that I have abandoned the property. BofA said they had verified that i have utilities on and paid, yet they wrote my insurance company and told them I had abandoned the home. Yesterday they did it again. I called and was told they had notes in the file that the police had been sent to my home. For what I don’t know. I told them that I have gone from a person with low blood pressure to one with high. I have left copies of this mess, with extensive notes regarding all communication, ph and written, with my sister. If I die from a stroke- I think a wrongful death lawsuit would have teeth to it. When you send communication to the CEO and Pres, you do get a response- but no closure. I demanded a complete copy of my mortgage, including payments showing where they were applied, along with all documents regarding any additional fees, charges, or modifications. They told me that they don’t have any doc on my mortgage. I asked how they knew how much I owed or payment amount, they said they just went on what Wilshire told them. I think that is a total lie. Do they think I should just roll over and accept what they say as to how much I owe. NOT!!! Although my interest has lowered, and my principal may have been lowered, nothing in their computers reflect any of that. In one month my mortgage balance according to them went from 148,000 to 156,000. But no one seems to know why. I may not be in the mortgage business, but I’m not stupid! I wonder how they convince their employees to do these horrible things to people? Do they (out loud) tell them to lie to customers, prevent them from getting help, and set them up to fail? It would be interesting to talk with some of their employees to find out about how they justify what they are asking them to do. I would be embarrassed and ashamed to admit that I work for such a unethical, vile corp as BoA. And I’m saddened that Buffett sold out to them. It puts his credibility and integrity into question. BoA has dug such a deep hole that it appears they think the only way out is to continue to dig. I was once told that the center of the earths core was hell. They are knocking on the door. I absolutely want to be part of this suit. Not only do they take our homes, but how can we ever recover from the damage to our credit- no matter how much we try.. But I notice that the top management got some hefty bonuses the past few years. I thought bonuses were for good performance. Guess I got that one wrong. My plan is to paper the country with this info, newspapers, media, congress, senate, white house, and every other organization that may have power or interest. If this is not brought to light and BofA held accountable how many will lose their homes. I read yesterday that BofA has one million homes in need of modification. To date they have only modified 12,000. Guess we know where that money went they got- those bonuses. How do they sleep at night? Their bailout was billions, ours was 200 per family…. Only through numbers can we tackle this. We need to have a class action suit.
# Chad Zeigler Says:
October 27th, 2011 at 10:23 pm
11Wow, all you people are to nice. It’s time for all of us to let BofA have it. They need to be put in there place specially Mr. Moynihan the ceo. Boy what I would give to run into him in a dark alley. At this point I would like to run into anyone that works for those criminals at BofA. It is really unfortunate that a guy like myself a FF/EMT would be pushed to the point that if I respond to a car accident or burning building and some has a BofA anything on, Im walking the other way. People, if you have the resources and the drive to keep your home, seek out your senators and congressmen. I had a phone meeting with our mayor, our news channel and had an attorney. Saved my house but of course the my mogage pay is higher and my credit is shot due to those bofa scumbags trying to steal my home. Ready to sue the pants off them. Need an attorney with some drive and has a mean streak. To BofA may everyone of you rot in hell for what you have put my family and all the other innocent people you have screwed. Karma is coming
# Dawn Suggs Says:
November 1st, 2011 at 11:51 pm
We were also victims of the BOA Loan Modification fiasco/scam and would like to speak to someone about a class action lawsuit.
# Cindy Bassett Says:
November 2nd, 2011 at 1:51 am
All of the posts before this are exactly what I’ve been going through with BofA for the past 2+ years. Being lied to, being called stupid and a liar by a “negotiator” who was supposedly working on my modification request, being forced into filing for bankruptcy and now the bank has filed forforeclosure and has a sale date on my house in January 2012. I’m including a copy of an email that I sent out in January 2011 to Pres. Obama, Mr Moynihan, the Calif. State Atty General and two state senators. I got answers from most of them, and was in the process of working with a housing counselor from the HAMP solutions office, when I had to file for bankruptcy. This put a halt to all investigations by the HAMP people for 6 months. After the discharge for the bankruptcy, I tried to get back in touch with the same counselor but with no luck. I got so frustrated and depressed over the whole situation that I just let it go for a while. Now the bank has filed for foreclosure and I’m paying another law firm to do audits on my loan to try to stop the bank. Would this keep me from joining this class action? I would like to be a part of this. All of us being forced out of our homes needs to stop now, before this country is completely ruined simply because of the mortgage industries greed.
January 2011
To: Anyone that this may concern:
I am writing this to add my name to the growing list of disappointed, fearful and angry consumers that are negotiating with Bank of America for a loan modification. I work as a self- employed field agent for many different financial companies and talk to people every day that are going through the same things that I am. Let me just briefly try to give you a time line on this process I’ve been trying to complete.
I was divorced in the year 2000. My ex-husband was to pay the mortgage on the house we had owned for 10 years while my youngest daughter and son lived there with me until our youngest finished high school. This was done as agreed to and in 2007 I applied for a loan to buy out the equity my ex-husband had in the property. I used a loan broker who was very eager to sell me on an “option-arm” loan with Countrywide. He told me that in my situation it would work out well. My daughter had moved out and my son moved back in with me after getting married. The plan was that he would buy the house from me within the next five years. He has a well paying job and this didn’t seem to be a problem. Well, as plans go, he got divorced within a year and this hurt his credit to the point where he couldn’t qualify for a mortgage. About the same time, the real estate market dropped considerably and the $100,000+ that I still had in equity in my home disappeared and left me “upside down” with my mortgage. I couldn’t refinance at this point so I kept making the mortgage payment every month for several years until that 5 year point in my “option arm” loan was getting closer and closer. I had been talking to Countrywide about helping me with a refinance or any other options they might have. They weren’t much help and then everything changed over to Bank of America. I started trying to get some help from anyone at Bank of America, with no results. I decided at this point to hire a lawyer to help with the modification process. They assured me they were experts in working with lenders and getting them to comply with the HAMP process. To shorten this story, this process started in September 2009. I have sent in boxes of paperwork to the bank, they have copies of two years of my income taxes, soon to be a third year I’m sure. They have many P&L statements and many bank statements. I really wonder just how much information do they really need to make a decision? That is if they really want to make that decision.
I complied with the request to make the modified payment every month for a year, even though the bank was only crediting this as half a payment on my loan. Because of this, the bank reported me to the credit bureaus as being delinquent and my credit cards all raised my rates and payment amounts to the point where I couldn’t pay them anymore. I had always paid my credit cards on time up to this point. My credit score went from 750 to 530 last year. Again, to try to keep this short, I am now in the process of filing bankruptcy so that I don’t lose my business and can keep working.
I have complied with everything that Bank of America has asked me to do in the modification process. I have made a year’s worth of modified trial payments and have turned in all the paperwork they asked for. When I started this process I was not behind on my mortgage and had not missed a payment on this loan. I am now over 6 months and $16,000 in arrears on my payments. On August 31, 2010 Bank of America told me they denied me for a modification because of paperwork not turned in and because I wasn’t returning their phone calls. I wasn’t speaking to the bank on the advice of counsel. My lawyer assured me they had been talking to their contact person at the bank weekly. I refuse to give up on this yet. I have owned this house for over 20 years and really don’t want to lose it. I insisted that the bank reopen my case and review me for modification again. This is now being done and I’m waiting on a new package of paperwork that the bank has requested I fill out again. At the same time I expect to get a foreclosure notice any day now. This whole process has caused many sleepless nights for myself and many others like me.
I would appreciate any help I could get with this. I have gotten to the point where I trust no one and don’t quite know where to turn to. If anyone has any ideas or can help me with this I can be reached at . I’d be grateful for any advice on all of this.
Sincerely,
Cindy Bassett
# Verlyn Says:
November 3rd, 2011 at 12:45 am
We have been going through all of the above and would love to join a class action lawsuit. We have been through hell and back but finally today we prevailed in getting an restraining order against Bank of America, PRO SE, to stop our sale that was suppose to be today, November 2, 2011 at 11:00 am. This allowed us to at least take a breath so that we can regroup. We would appreciate any thoughts or ideas on what others have done for any resolution
# Kelly Comcowich Says:
November 4th, 2011 at 12:44 am
I also would like to join this lawsuit. I have been given the run around for more than six months regarding my “incomplete” “lost” or “incorrectly filled out” materials for a modification. I was told I would qualify for the HAMP program, then (after resending many documents and calling weekly for several months) was told I did not qualify, but that the material would be reviewed for in-house modification. Then I was told that I might still qualify for HAMP but I would need to send a new application.
I have sent the same documents many times and was told by one “permanent” account manager that everything was received only to be told by the next “permanent” account manager that there were missing pieces. I recorded times dates and details of each conversation with BOA employees, and lists times and receipts for materials sent. At this point it is becoming quite frustrating.
# Shannon Wagner Says:
November 4th, 2011 at 6:50 pm
I have an identical story! I actually was forced to claim CH 13 BR to avoid foreclosure after six months of duplicating and faxing records, never speaking to a human that knew the status of my application to re-modify and ultimately receive, after calling every two days, notification of foreclosure in the mail! That was two years ago and recently, BofA is attempting to raise my monthly payment, claiming a negative Escrow balance that is equal to a 13 year deficit!! I have everything documented, every phone call, names, dates, etc. My BR is now back in court due to the 13 years of additional Escrow (btw… I have been in my house for only 9 years and current on mortgage payments for 7 of the 9!) I am a single, hard working, mother of two very happy children and the stress caused by BofA is incredibly difficult to hide. I cannot simply walk away, we would have nowhere to go and this is the home my children know. I am very interested in joining this class-action lawsuit, I am tired of doing everything within my limited scope to make provisions for a rancid corporation focused on nothing more than running our honest class into oblivion.
# Rocco Says:
November 7th, 2011 at 11:22 pm
i had the run around for a loan modification since june 2009. They keep asking for the same paper work over and over. They said not to worry if it goes to the sheriff sale, they can postpone it…no after I filed chapter 13 to keep my house…I’m being charged more then my mortgage was?
Plus the trustee?
I file a complaint with the banking commission..and 1 year later I’m stilling waiting for a response.
# Terry Sprague Says:
November 8th, 2011 at 5:52 pm
I would like in on this lawsuit. I have been dealing with BofA short sale program through AMS. I started the process in April. I was told everything was fine, and I would get a short sale letter around the first of June. I had an offer on the house in May, but in June I still didn’t have a short sale agreement so they couldn’t or wouldn’t take the offer. I have called every week from June. In September i finally got the letter. Meanwhile, I had been relocated for my work, and got a letter about foreclosure. I called and talked to the guy there, and surprise he was helpful, but his hands were tied. I am now being told I must wait 120 days for this to go through before it will go to deed in lieu. My house sit vacant, and I must now pay to winterize it. I don’t want to, but if I don’t, who know what BofA will do. I would like to be part of any lawsuit. I have documentation with names of the people I have talked to, the date and time I talked to them. If documentation is needed, I have kept everything they sent, and notes on all phone calls.
# Sharon Says:
November 13th, 2011 at 2:47 pm
I would love to be part of the class action law suit against bank of america.like the rest of you my home was basically stolen away by this company They don’t care and I had 2 of their workers laugh at me. This is just devastating.
# GK Says:
November 14th, 2011 at 2:43 pm
In 2009 I was approved for a rate modification. I was told that this was a stepping stone program into their EPF(earned principal forgiveness program) which would be available some time in 2010. Currently trying to get approved for this EPF program which would reduce principal on the mortgage. So far it seems I was mislead regarding the process for entering into this program. After fulfilling my end of the rate mod agreement, I now get the run around when trying to get into the EPF.
# Shawn Harper Says:
November 14th, 2011 at 10:55 pm
I want in… These bastards took my house in 2008. My story is the same as all of yours. Sad to have to leave after 7 years there. My original monthly payment of $1100 turned into $1800 in 2008 and it killed me. I hung on for as long as i could. Original cost: $129k. 7 years later, $170k, and I’m gone… WTH?
# Valerie Selkirk Says:
November 16th, 2011 at 11:10 am
I have an identical story! I actually was forced to claim CH 13 BR to avoid foreclosure after six months of duplicating and faxing records, Calling every week to find out my status of the application to re-modify and ultimately receive, notification of foreclosure by the county! The last time I talk to BoA they told me that I failed to fax back paperwork they faxed me to sign and there for I was no longer eligible for the program. Mind you this was told me me about 3 months after they supposedly faxed something over and I was calling every week? I do not have a fax machine nor have I ever given them a fax number nor did I fax them ever. so that made me realize I was getting the run around and they were not going to help me. I also want to state that at the time BOA was getting in trouble for not processing loans then the moth they told me I was denied they come out with this ridicules number of processed paperwork. That was 1 and a half years ago. I have everything documented, every phone call, names, dates, etc. I am very interested in joining this class-action lawsuit.
# Dustin Janek Says:
November 16th, 2011 at 3:22 pm
After reading your post I am sorry to say that it gives me comfort knowing that I am not the only one out there that is having this issues with Bank of America. I have been trying to save my house for a family of now 4 since 2008, only to be given the run around. I also have been given modifaction agreement that after I agreed to it was only increase to more then my house payment was for my mortage that I had with them to being with. I filed CH 13 BR to protect it, I also joined the US Army to try and have a more steady income from my diesle mechanic career. I am continully was told to fill out paperword and fax or mail back, I speak with many different people only to be told that Bank of America hasn’t recieved them, in one week I was sent 3 letters telling me that my account manager had been changed only to call and be told that there is not a case manager on my account. I have also been told that letters were sent to me that I never recieved and when asked what the letter said I was told they didnt have that information. At one point I was told that I should take in a renter to increase my income to pay my house payment or do a short sale. I have already looked into doing a short sale when I recieved my orders with the Army to be posted in Korea, it took Bank of America 3 months to contact my realtor that I could not do a short sale. I would like to be contacted to join this lawsuit als.
# Sandra Says:
November 17th, 2011 at 1:14 pm
To whom It May Concern,
I too am interested in joining a class action lawsuit against BoA. I have been put through the ringer with them sending in the same information over and over again. I explained my circumstances sent in hardship letters. I was on a trail period for 3 mons. I called and called and called, never could get a straight answer. I finally told I did not qualify for the HAMP. I became unemployed my brother who was in the milatary, became homeless and had a stroke came to live with me. My dad who is 77 years old was diagnosis with Parkerinson disease, diabeties, and dementia. BoA received 25 billion dollars to assist struggling homeowners. 3 millions of the money went to pay employees with bonuses. It got so bad that I hired a company to assist me with my home modification they were trying to get what they could get out of me. I was told that I did not qualify for HAMP and they did not have a program for me. In October 2010 I sent in 2000.00 dollars and they told me call back in January of 2011 to see if they had any new programs. Which I did and again they stated they had nothing for me. My home is in foreclosure and to stop the process I sent in a recission letter waiting for receipt return. I would love for comsumer to join forces and let’s foreclose on the BoA. Thank you for all you valuable information.
# susanna harutunian Says:
November 19th, 2011 at 4:28 pm
I don’t know if it’s to late but I would like to join the class action law suit against Bank of America. My story is just like all this stories.When I got the letter in the mail to join I didn’t I regret it big time.I tought they will do the modification but I was wrong.They played their game and now they’re going for foreclosure.I need this like I need air.
# Paul Donges Says:
November 19th, 2011 at 6:33 pm
I have a lawyer for almost 2 years to file a lawsuit against BofA but so far we are lucky to speak to his offic every few months, We need help or some advise. If we had the money we would find a new attorney or file a suit against the Gordon Law Group for not doing their job.We were told after our loan audit that we had a good case against B of A, so far nothing & the bank has gave us the final denial as far as any help from them.
# Emily Eubank Says:
November 20th, 2011 at 2:33 pm
Is it too late to get in on this lawsuit. BOA has given my husband and I nothing but grief. My husband hasn’t worked in over two years. I haven’t worked in over 4. My husband’s unemployment ran out months ago. BOA would not help us at all We have talked to numerous debt management companies and finely filed for bankruptcy, chpt. 7, and they are still trying to foreclose on us. We have talked with them until we are blue in the face and nothing. May they rot in well you know.
# TJ Says:
November 22nd, 2011 at 3:51 pm
I received documents via an overnight carrier that were supposed to be filed months ago. But due to the documents not being “recorded” by BOA. I had to resign and notarize the documents and have them back to BOA within the specified time frame. I was told that the “mistake” was discovered due to a recent audit that BOA is currently undergoing. When I asked if there were any other programs that were available I was told there was not. So in short there is no such thing as “Making Home Affordable”! Where is the government assistance for those of us who have either lost their jobs, endured some unexpected circumstance which financially impacted them as well. My mortgage has gone up $100 dollars for the next 12 months. Unfortunately, I’ve had to take jobs like so many others that is less than what I was making, prior to the economy taking a dump. I would also like to take part in any class action law suit or be referred to a lawyer who can assist me in my current situation. I also have documentation to validate my story. Any help would be greatly appreciated.
# stephanie Says:
November 22nd, 2011 at 10:15 pm
11/22/11 My husband and I have been asking BOA for the note too our home for over a year in which they have failed too produce too this day. Our home was too be sold two days before xmas last year but got BBB involved after numerous attempts of trying too receive loan modification through BOA. We have been giving a modification and then it was taking away and then re giving too us but of couse with 10,0000 added too our loan.They not only added that in late fees but also extend the terms on the loan as well. I believe what they r doing is illegal and would like too become part of this lawsuit. I have documentation as well if someone could assist me that would be great! I understand this is a little late but if someone could contact me that would be great. TYVM
# Steven Says:
December 1st, 2011 at 4:52 pm
I applied for a Modified mortgage Loan and qualified under Federal criteria that I have a substantially lower paying job now. BOA stated that they do not adhere to that criteria and that their investoprs require that I am either divirced or disbled to qualify. I am neither. I do not understand how they can receive Government Bailout monies with criteria and not have to follow the criteria and still get the money. I sent a complaint to the Federal Office that oversees the financial industry. BOA called and stated the exact same thing and were willing to do NOTHING! I would like to be part of this class action as well!
# harold Says:
December 1st, 2011 at 5:05 pm
12/01/11 hi i just got off the phone with bank of america corp office and was told that i will have to re submit updated documents after being told that my loan mod had been in revue since october. the mod packet stated that after i submit the mod packet, i would know in 10 days if approved or denied that was in august wow please include me in that wonderful law suit against bank of america
# Sharon Shelton Says:
December 2nd, 2011 at 4:58 pm
Please include me in the class action lawsuit against Bank of America. I did everything that was requested of me. All financial obligations required were submitted for both first and second loans mortgages in December 2009. Months later called for up date status was told don’t see any documents or notes in the system for you. Please resubmit documents again. More time pastes. It’s being reviewed. Another four weeks past I’m told don’t see anything here for you. Please resubmit the same documents again. The same thing over and over again. Finally received three month trail period for first loan only. Called about second loan was told must apply again. September 2011 receives notice from BOA your first loan has been sold to Seterus, Inc located in Pasadena CA along with a delinquent pre warning of foreclosed letter for non payment on second loan. Here we are now December 2011. They sure help you get in these homes but don’t want to help you stay in them.
# Nita Says:
December 3rd, 2011 at 12:21 am
WOW, so happy I found this site I googled complaints agains BOA/making home affordable.
I.m getting the same run around and even asked the rep if this was some kind of scam, just had a feeling it was.
Is there really a Making Home Affordable program.
This is horrid, I just faxed more info to them today AGAIN.
we are having a problem due to illness no late payments, was just trying to save our home from problems of not having the income we had in the past.
Should I just call and withdraw our application>>
is there such a program Making Home affordable or just this BOA scam?
# Connie Powell Says:
December 3rd, 2011 at 10:26 pm
Please include me as well. Just received final judgement for foreclosure and still have an open account with bank of america have contacted their attorney too many times to count still nothing. I feel harrassed and striped of any dignanty i had left after this whole ordeal and am still scared they will take my house.. I still live here!!!
# brigit marceaux Says:
December 3rd, 2011 at 11:25 pm
I am been lied cheated out my money paid to them for a mortgage payment that was never applied to my account and have a copy from post office with tracking number and stamped received by their payment office over two months ago and will not let me make payments for the last two months without paying total now including the cashier check amount that they have. Called numberous time talk to supervisor told will contact me back but doesn’t recently told check was sent back to my bank over two weeks ago> Bank has not received. Witness every time on speaker phone next to me while lied to.
# Martha Burrell Says:
December 4th, 2011 at 10:08 pm
I have had nothing but one headache after another.I have had BOA foreclosing several times on me.I work with them and get it stopped.Then I tried Making Home affordable and that did not work.I have sent them every scrape of paper they requested.I have kept in contavt with them.I am shuffled from person to person each with a different answer.I did the 3 trial period payments for a Fannie Mae mod and was told that it would take 30 to 60 days before they knew if I would get it.But in the mean time I was to submit another payment.They did not even send an address for the fourth payment.I called and finally recieved an address.I was told since I could not do a check over the phone my daughter could.She called to make the payment and was told my acct. would not except a payment over the phone.I was then told to western union the payment.I could not because they had closed.I then mailed the payment overnight and they did not recieve .I was 1 day late.Now they are not so sure that I will get the mod.I am wanting to be included in the lawsuit.I also tried atty. over the internet to help and got ripped off for $1250.00Help.
# Jeannetta Bangs Says:
December 12th, 2011 at 12:40 am
Typed a comment but the internet ate it. Briefly what I said was I have experienced most if not all of the problems with Bank of America that these people have. My account manager was faxed to 2 separate numbers all the documents she requested to complete my application to their liking on November 23rd, 2011 she was s’pose to review that friday. I gave her until that monday then called. I’ve been waiting for a response on whether I will be getting a trial period of the new proposed mortgage. The week of the 5th of November I called this account manager about 24 times and her supervisor once, on all occasions I got voice mail. When I finally got to talk to her she informed me the request for postponement of the auction could not be sent in until 5 days before the sale date that she sent it in the night of the 7th of November. She hadn’t processed my application for the National Bank of America Home Retention Program yet, she’d been very sick for 3 days. Excluding weekends and holidays she’d had 5 other days to process the application. Was she sick those days too? What happened to using the telephone to ask her supervisor to call me?
# Dorothy Charleston Says:
December 14th, 2011 at 2:36 pm
I have been trying for about 3yrs to to get a modify loan for BOA they keep turn me down I went on a medical leave.only was receive one check a month, I explain to BOA that I was not able to pay my mortgage and pay my bills, until I was able to go back to work, unfortunately I am still unable to go back to work. Still unable to any kind of help from BOA. THANK YOU!
# Walter Settles Says:
December 14th, 2011 at 7:47 pm
Bank of America had brought my loan from First Franklin loan Service with is La Sallie bank in November 2010. I have bought this loan in November 2006 with fix rate. I went to settlement they turn one loan into two mortgage with arms rate with First Franklin. The first mortgage had 7% and second no %, when Bank Of America took over they charge me $50,000 more thank what I bought on the first loan and $18,000 more on the second loan. It like they was starting my loan over again let I Have not every paid on my loan with ether company. I ask BOA for an audit of payment on this mortgage loan. They have not to this day answer to me instead I sent them all the mortgage payment to them for a total since November 2006 over $70,000 dollars that the both of the company had received. They sent me a modification form and i fill it out in February 2011 and went to see them in Baltimore Maryland to give them all the documents. From this day they have not respond or gave me answer to approval. I will have to force them to comply to modification by filing for Chapter 13, reorganization of debt. It a shame that this Bank took federal and tax payer dollars to help home owner and fail to complete. Consumer need to request for their license to pull from each state so that they can’t do business in there state if they are going to misrepresent claims of helping people to straight out there mortgage.
# Tracy Scott Says:
December 16th, 2011 at 1:15 pm
Hello. After reading several of the posts I would like to speak with an attorney about joining this class action lawsuit against BOA. I have over a year of documentation that shows the exhausting game they played with me as I tried to have my ARM modified AFTER my loan was sold to them from Wilshired the same month that my loan was approved to be modified. BOA absolutely refused to honor the modification process and successful steps that I accomplished with Wilshire to modify my loan. Again, I have plenty of documentation to support what I went through with BOA. I even went as far as cashing in my teacher retirement account to make payments to BOA as they lied to me that if I continued to make my modficiation payments my loan would probably be modified.
# Yolanda Says:
December 16th, 2011 at 8:35 pm
This does not surprise me with the modifications. I applied for modifications due to medical bills and ending up behind on my mortgage. I applied for a loan modification and was denied through Bank of America due to the fact that I had too much debt? Most of my other accounts were being paid on time until this fiasco happened with medical bills and BoA not willing to help at all with my modification. That was over a year ago. Each and every time I have contacted them, they continue to say that they would like to update my financials once a month. I told them each time that any negotiations will be done in writing. I was deployed for 4 months this year and they continued to threaten me with foreclosure. I am 3 months behind and trying to catch up with my savings that are wiped out. Then BoA now says that I am still behind after I stayed on the phone with them for hours asking for an explanation. I sent them a letter asking for information in writing why I am still behind when I sent the amount requested to bring my account current. I have yet to receive a reply in writing from them. I would like to join this class action lawsuit if possible, but what is being done to get these greedy banks to help those who need it? What is the purpose of a class action lawsuit if there is nothing being done to make these banks pay for their ill fated promises to the people?
# nita Says:
December 20th, 2011 at 2:10 pm
the same here this is my 6th time sending in paperwork. it lost, can’t find, in review or out date and need to send addtional paperwork. I have even went to the acutal events sponsored by boa and given the paperwork in personal. They say you qualify then they never give you any modification and the cycle repeats inself. helped my friend with hers and she got her modification in two weeks house worth more than mind and she pays way less….
# Roberta Raelson Says:
December 22nd, 2011 at 10:13 am
I am currently working on a modification with BOA. I am going through Housing Opportunities. B O A came up with an amount 100 dollars more than I was paying only to make my modification apply to principle too. I have complied with the three month trial period, and am now on 5 months with no paperwork yet. Please help!
# Lisa Cordova Says:
December 22nd, 2011 at 10:45 am
Bank of America ruined my life! My payment was a fixed mortgage! My payment was supposed to be low $700.00. I have ALL of my paperwork. They raised and raised the payment many times with-in 4 years. Yes all the way to $1,385.00. I kept getting my utilities shut off trying to juggle payments. Oh I sent in my paperwork and they lost it several times. My home is very old and needed to be all rebuilt. Me and my son lived in the kitchen and living room the whole time we lived there. NO drywall, old wood, dirt floor in the basement (it was covered with wood and I was told it was cement) this house flooded EVERYTIME it rained we could not pay the mortgage and fix the house. This caused my divorce!!! I called and called Bank of America all they said was I do not know why your payment is so high. I bought this house for $50,000.00. What an awful experience. I now had to move in with my 70 year old mother in her 2 bedroom apartment. 5 people and 3 cats live there. Bank of America ruined my LIFE!!! I can go on and on! Oh yeah did I mention a small heater in the middle of the room no heating ducts! I could not put in heating ducts Bank of America stold every penny I had. What a miserable 4 years of my life. I am sooooo mad! I do not deserve this!!!! I work so hard for my money. This is not fair. Now they can just take my home back…
# Antonio Says:
December 26th, 2011 at 12:06 pm
I was laid off in Feb. 2010. Up until then I was current with my mortgage (1608.00) and was an active participant in payment accelerator (directly debited every two weeks) so I was a few payments ahead of the game. We contacted B of A right away to find out what our options were. They told us about the Loan Remod program. Now, My wife is on disability and I had unemployment. They sent the package, we filled it out, took copies and returned them to B of A. They came back and said that they didnt get everything but we had copies and confirmations that they had it. The time had expired (yea,right) and they asked us to resubmit all paper work again. We did. This time (on or about Dec 2010) they denied our loan remod stating that unemployment wasnt a sustainable income. I was in the process of going for social security disability so we were in limbo for awhile. I was approved for my disability in 9/2011 and we called B of A to find out how to get the remod started again to which we were told “there are programs opening every month, call back” Well, here it is almost January of 2012 and we havent made a payment, are far behind…I filed bankruptcy and reaffirmed the house because we are not in foreclosure or collections. Now I am ok with not paying a mortgage but I dont want them to come along and put us out. We now have sustainable income and just want to keep our home…Im almost certain we qualify for this class action law suit….please someone help!!
# Darrell Hughes Says:
December 30th, 2011 at 6:16 pm
I would like to join this class action suit against BofA.
We purchased our house in Feb.2007 from Wilmington Finance for 84,200 and was financed at 11.25%. They told me that after 6 mos of on time payment we could refi at a lower rate. After 2 mos Countrywide purchased our loan. 4 mos later I tried to refinance and they told me I have to wait 3 yrs before I could pay off my loan and refinance or risk penalties so we couldn’t. A few more months passed and my wife was in a car accident with prevented her from doing private duty In-home Care (she was a CNA). Our mortage payment fell behide 2 mos so I called Countrywide and asked what options I can take to catch up. They told me they can moditfy it so we can pay a little extra each month and I agree. They said they have to send the paper work and I have to sign and send it back and not to pay until I accept the terms, sign and send the paperwork. Well about 5 to 6 mos passed and I finally received the package. It stated that my mortage was to go up to $1020 because i was 6 months behind starting the following month. My mortage note was already $825 a month and I was struggling with it because of my wife unemployment and paying out of pocket for medical bills, but i tried and tried to make payment to ensure we didn’t lose our home. After a few months I call them and explained to them that the notes are to high and it is leaving me without any money left for living expenses. I asked them about a Loan modification to lower my interest rate and that way I could make payment because 11.25% is outragously high. They weren’t much help and then everything changed over to Bank of America. I read about the Making Home Affordable plan and contacted BofA. I must have went through the loan modification about 4 time of the last 2 yrs to find out this year I was denied. I am currently trying to sell my house through HAFA on a short sale but every month I get a letter stating my house will for sold to the highest bidder at a public auctions. I have lost so much money in this purchase with is my first. My wife left me and we got a divorce and left me with the headaches of the house. Please help me get out from this situation.
# Anthony Colbert Says:
December 31st, 2011 at 8:36 pm
I am interested in if I qualify to part of the action suit against BofA. I We purchased our home in In Arizona in 2006. We put $100K down on the house (total on the house was $280K)and long story short I still have 12+% Balance on the home is below $190K. I inquired about a refinance to get a lower interest rate. They told me that even though My work history was good and my credit was good, I had not been living in the house long enough to qualify for a lower interest rate. I have applied on multiple different times to get my home loan modified to a lower interest rate, each time I was denied made too much, money, need 1 year of on time payments, etc…)
We love our home and put too much $$$ into to have it taken way. Every attempt to ask for help from Bofa has comeup empty. Paystubbs, W2s, letters of hardship, have been sent several times but still no help.
Please help. Thank you
# Jeannetta Bangs Says:
January 2nd, 2012 at 5:07 am
I am looking for a class action law suit against Bank of America for their mishandling of my trying to qualify for the HAMP/Making Homes Affordable Program. It’s been 2 years and nearly 4 months since I started the process. I was having a hard time breathing and heart palpitations. I had a procedure done to examine my heart due to what was diagnosed as anxiety or panic attacks. I’ve been prescribed antianxiety medication to help me deal with these attacks. I have a hard time dealing with any of the process I am continuing to experience since I was first declined for the HAMP Program due to lack of documentations, told I could not reapply yet am now again in the process of being qualified for the Making Homes Affordable Program. (How many times does one have to send the same documents?) Just before being turned down for Obama’s Making Homes Affordable Program B of A themselves told me they expected that I would tire of the process. I was told that due to B of A’s not being able to process applications in a timely manner set by the government I would be turned down for the program. I want to sue. Do you know of any class action suits in California?
# metin2tr Says:
January 3rd, 2012 at 11:10 pm
metin2tr…
[...]Class Action Lawsuit Against Bank of America Over Mortgage Handling | Class Action Lawsuits[...]…
# Denise Corlew Says:
January 5th, 2012 at 7:44 pm
I too am interested in joining a class action lawsuit against BoA. I have been put through the ringer with them sending in the same information over and over again. I explained my circumstances sent in hardship letters. I was on a trail period for 1year 6 months. I called and called and called, never could get a straight answer. I was turned down then they said i was approved, we have even signed a new contract with them and still they send us letters telling us we are 10,000 behind. Our CREDIT is in the crapper because of all the BULL Bank of America. I just want this to end, BOA needs to get the people who take care of paper work a lot of training because we have faxed and mailed the same documents over and over and over again PLEASE HELP
# DSmith Says:
January 5th, 2012 at 7:54 pm
My nightmare with Bank of America is similar to many of the testimonials that I have read here. I also would love to be a part of the class action lawsuit against Bank of America regarding their actions in harassing their customers during modification requests. I lost my job in March 2010, and managed to continue to make payments through July 2010. I had no unemployment and no source of income. I called BofA the first month that I was unable to pay my mortgage. A friend of mine suggested that I work through NACA for a modification, which I did starting in November 2010. I was working with NACA to get them all of the paperwork that they needed, but they were moving really slowly. Well, in March 2011 I found a job and immediately called BofA to say that I was eager to start paying for my mortgage again, and that I would like to work directly with them to speed up the modification process. The following week I was informed by BofA that I was in foreclosure, and paying monthly at that point was not an option. Then they sent me THEIR modification packet and the real nightmare began. I’ll skip the ensuing paperwork fiasco, during which BofA would ask me for something, I’d send it in, then they’d ask again for the same packets 10 times over — you guys already know that story. That strategy culminated back in the summer of this year when I made it quite clear that I would never give in — NEVER!! The next week my modification was approved. But here’s the latest… I’ve been paying on my loan since October (they tacked on the outstanding payments as well as their lawyers’ fees onto the back end), but I got a call from BofA on yesterday saying that my January payment was late (I got this call on Jan. 4), so, I immediately ran to the nearest BofA and made my Jan. payment in person. My loan is completely current. But I got a little nervous earlier today wondering why the bank would call me on Jan. 4th for a Jan. payment. I mean, Jan. 1st and 2nd were bank holidays! Well, I got another call from BofA today. And believe it or not, this is what happened — the bank rep told me to confirm who I was, then told me that the call would be recorded for quality control purposes. I told her fine, but that I was also recording the call. She told me that I could not record the call, and that she could not speak with me if I was recording the call. I told her that I could not speak with her without recording the call. She immediately ended the call. My hand to God, that’s exactly what happened. But of course I’m a little rattled, so I called the BofA customer service number to ask them why I was being “harassed” now. The CS woman told me that she had no idea why the bank was calling me, considering my loan was indeed current. She also told me that their policy is not to allow their customers to record their conversations, even though they have every right to do so. I was willing to overlook all of these legal fees that they added to my loan, and even this long laborious process that they dragged me through, because I was successful in my bid to stay in my home. But now I am furious. They are the worst bank in the world. They are callous, greedy, cruel and obviously, desperate. Yes, I got my modification, but it wouldn’t surprise me if they tried something else with me on the back end. I would love to join a class action lawsuit regarding BofA’s method of harassment. If nothing else but to have those legal fees waived (I had to pay for their attempt to foreclose on me — imagine), and to assist in the exposure of just how horrible of an institution that this bank really is.
# vickie duff Says:
January 6th, 2012 at 7:25 pm
this is not my first run around threw bofa i had a car loan threw them first and was a nightmare . i lost my husband in 07 and we had a truck loan threw them i couldnt make the 560 payment after he died they offered to help but never gave me credit for the money already payed into the loan which was about 2 yrs . and by the time it was all said and done i owed 75000 for a pickup that was worth 25000 . now, when they bought my loan from another lender i cried knowing i would have problems and did so imediatley . they said i was late to the first payment to them which i wasnt and i payed the other lendeder because i wasnt informed that they had my loan till the second week of the due date . and took my 6 months to get that straightened out . and the fees waved . they reluctantly did so after about a dozen faxes from my bank and cancelled checks to prove i payed it . then a yr later this . my payment went from 820 to 1385 in a month they released funds from my escrow early and left no money to cover the remaining fees . wouldnt take a partial payment wouldnt call me back i have doctumented 25 contacts the i have made in hopes to get some help to no avail . i just got a lawyer to help with the modification . i knew i would get no support or help from bofa . haveing already delt with them in the past . i had never been late one time in the 3 yrs in my home i feel sorry for everyone like me in this very stressfull situation we are in . doing the right thing a citizens is expected . what about them i feel they are growing rich from robbing our familys from our security of our homes. after all isnt that the american dream . i believe that was there slogan . why dont they stand by it . add me to the class action suite please my family and i have been threw enough . like many others .
# Manuel Gray Says:
January 6th, 2012 at 8:37 pm
UNBELIEVABLE!!! Everyone of these posts are MY story. We were approved of the Making Homes Affordable 2011. After 30 days, we called BofA to inform them that we did not receive the MHA paperwork yet they said, “Oh well, we denied you the next day.” WHAT!!!!!!!!! You denied us the next day???? WHO, WHAT, WHERE, WHY AND HOW!!!!! And so the roller coaster began. Lo and behold they we went through the process again and we were approved again. Couple weeks later, we get a letter stating we were denied!!!! I’M CRYING OUT FOR JUSTICE FROM MY HEAVENLY FATHER!! WHAT BAIL OUT?? YOU MEAN…FOR BOFA EXECUTIVE…A PAY RAISE!!! We are in California and want to join any Class Action Suit against BofA. I PRAY THAT ALL OF US, HARD-WORKING AMERICANS…THAT GOD WILL FIGHT FOR US, DEAL WITH THIS CROOK OF A COMPANY AND TURN IT AROUND FOR US ALL. THEY WILL NOT GET AWAY WITH INJUSTICE!!
# Kerry Says:
January 8th, 2012 at 11:21 am
Bank of America is making our life miserable. We have had the same problems with them just like all of these comments. We applied for a modification several times just to be denied. We finally put our house up for sale. We had an offer that we accepted and applied for a short sale in July of 2011.. The buyer waited 120 days for the short sale to be approved. Finally they could not wait any longer and backed out. My attorney has been on the phone with BOA almost daily just to find out that we were still in the modification process (which we were denied for several times), after being told several times that we were in active short sale. We provided every piece of paper and documentation that was re
February 8th, 2012 at 9:27 am
I have a mortgage loan with bank of America and I applied for a modification in June 2009 I was approved accepted in september of 2009. My mortgage payments went up $130.00 more per month and my loan was re financed at the original base amount. I purchased my home August of 2002 with a balance of 84,000 after the remodification September of 2009, my mortgage loan went back up to $104,00.00 with payments of $877.00 a month. It’s February 2012 I still owe 99,900.00 on my home so I lost over $90,000.00 from 2002 up to 2012 and still over more than my original based loan amount. It goes deeper I would have to speak with a representative willing to speak publicly on this matter. I am trying to keep my home.
February 8th, 2012 at 3:11 pm
I am a veteran, have kept up my payments with BOA, have been thrown into foreclosure even though they claim I’m only two months delinquent. Can’t someone stop this criminal activity?
February 9th, 2012 at 9:26 am
After 2 and 1/2 years of trying to get loaan modifications, due a short sale, and try duing a deed in lieu that were all ideas that bank of america suggested to me that all of them were denied and a sheriff sale occurred on 1/20/12 and my property was secured by Fannie Mae. Please help as I would like to be part of the class action suit against Bank of America. This needs to stop
February 9th, 2012 at 2:46 pm
We have been in the process of trying to modify our loan since 2009. I am seeing the same scenario the more I read. Yes, lost documentation, false claims that we didn’t make our trial payments on time though we have legal proof we did. As soon as we escalated our case with Bank of America they transferred/sold our loan to SLS Loan Servicing. Not sure what steps to take next but I am considering requesting documentation from our originating loan with Country Wide otherwise known as requesting a Mortgage audit according to articles I’ve read. I am not sure this is the best route either. Would be interested in joining the class action lawsuit as well. We live in NY state.
February 9th, 2012 at 5:10 pm
I need to find out more information about the Class Action suit. I could very well be a candidate. I have some concerns as well regarding my modification and not being fairly treated. Who do I contact? Thanks
February 10th, 2012 at 11:49 am
Bank of America keeps transferring my loan over. MY file has been trasferred over 20 times in the last two years. Now, I’m filing bankruptcy they are reassigning my account to someone else. What happen to the person working on my account previously. On top of it all, I receive a letter from them stating they have re posted my payment per they had posted it incorrectly.
February 10th, 2012 at 5:09 pm
Bank of America recently sold my 1st mortgage in September 2011 just after the Keep your Home California program came out. In which they took part in. This is not the first time that they have taken these actions against homeowners that would have most likely qualified for the programs. They have sold many loans like ours to Servicing companies that really don’t perform modifications or offer them. These are not banks, all they are is a servicing compay or a collection company that is just waiting for you to fall behind so they can swoop in and take your home. We have tried twice to take part in other programs and have been deined due to us not having a death of our spouse, divorce, complete loss of our job, or some medical reason. These are unfair criteria knowing that very few will fall under these categories. Hopefully there is a light at the end of the tunnel soon.
February 10th, 2012 at 5:27 pm
I two was put in a modification with 3 days to return my paperwork for the modification to be put into place. I was advised by one of BOA’s people to pay my trial mortgage one final time before the modification went into effect. I than received a notice from BOA saying my mortgage payment was short $600.00. I than payed that extra amount the next month and over the entire year of 2010 I was advised by several different BOA employee’s to pay different amount above or below my mortgage payment to become current. I than missed two payments several months apart than in July was told they were foreclosing. When I called they said I was 6 months behind they documented the two miss payments they took a third put it in escrow and my May June and July payments which they had cashed were being sent back to me for foreclosure. I too think I have been wrongfully forced into foreclosure and would like more information on this law suit.
February 11th, 2012 at 10:01 pm
I have a house I paid $324K in 2007, a 40 year loan with the first 10 years interest only, the home’s value today is $91K, and they said I don’t qualify for HAMP? I owe more than I started when I bought the home 4 years ago. Now if I do not short sale they will foreclose on me.
February 13th, 2012 at 10:23 pm
I live in Colorado, have owned this home for 19 years,was a Countrywide refie in ’06 and now over 3 years trying to get BoA to modifie loan. Spent over $7,000. on 2 lawyers last year…Got nowhere with BoA.
My sale date is now March 1st. Same stories as above for BoA runarounds… I want to join the suit.
February 14th, 2012 at 12:19 am
Wow, same story told by everyone ! I, too have had the same awful experience. I was told needed to be 3 pmts past due to start the modification process. Returned all papers, kept stalling, call in a week, call in 2 weeks and so on..long story short fofrom myforeclosure papers sent..I kept trying to get the amt I needed to catch up to prevent the foreclosure..finally after no word from BOA I just contacted them and asked a rep abt the amt needed, he sd he cldnt tell me I gv him an amt and he sd that wld cover it..I had to wire transfer the money to BOA but it took them 3 weeks to post it..I called 5 times a day faxed copies from my bank etc…now 1yr later and not 1 pmt late, they screw up my escrow, won’t research it..taxes r 2 yrs behind which is escrowed..I research it and BOA had been paying on the wrong property..I contact BOA they settle it and pay the taxes..now Jan 1 they raise my pmt because escrow has a neg. balance.I send in my reg Jan pmt and do not recv a feb stmnt..I call BOA to stop escrow they sd no due to neg balance so adv that I had pd not only the escow with my pmt but also had to pay my taxes too. Sd to fax recpt and they wld research it. Of course no word, I recve my Feb stmnt and it says I am due for 2 pmts Jan & Feb. Now this is 4 wks after BOA cashed my Jan Pmt..The rep sd since it wasnt the new escrow amt then they sent it back. I asked why hold it for 4 wks ? Why didnt the escrow rep tell me that when I talked to her ? Rep sd A letter of intent to foreclose was sent out, I adv that I hadnt recvd any money, calls, letters etc..Plus it went against our credit as a 30 day late which it wasnt. I asked for a credit correction and was told no. I told BOA that I wld contact an Atty. The govt. needs to investigate this co. pronto !
February 14th, 2012 at 3:26 pm
im in the current situation as several of these postings… pleas tell me a # to contact to join & help boa pay for the missery they have put me & many others through for the past several yrs…
February 14th, 2012 at 3:37 pm
im in the same situation as almost all of these people? what # do i need to contact to pursue with helping in this class action lawsuite?
February 15th, 2012 at 1:43 am
(206) 623-7292
February 15th, 2012 at 12:50 pm
Bank of American is foreclosing on my home this AM. I have 17 voilations on my mortgage. Is there something I can do after the home is been foreclosed?
February 15th, 2012 at 1:24 pm
I live in NC, and I have been getting the runaround for over a year and a half there. I want to be added to this lawsuit.
BOA is so ridiculous, they should have to pay us all for the pain and suffering we have been thru. I simply cannot believe they have the staff that they have and are still in business. Horrible, and all the good, caring folks out there needing jobs in this economy.
February 15th, 2012 at 7:45 pm
We FINALLY got a modification with BOA but it’s under their terms & not permanent like it’s supposed to be plus we didn’t get the help with the principle like we supposed to. They bought out our loan from CountryWide then changed the terms of our loan & kept upping the payments till we were almost forced to walk away. Please contact us….we will definitely join suit against them. We’re not trying to get something for nothing….just waht’s right for honest hardworking people! Teresa & Sandy Holland
February 18th, 2012 at 1:52 am
We have been strung along with B of A as well, and just found out today that we are denied a modification. When we started the process, we were told that if we were denied, we would then go for a short sale. She told me today that they don’t know if we qualify for a short sale. If we had known it was one or the other, we would have had the house on the market. This does not even tough on all the other fraudulent things that have occurred since we originally bought the house. Every time I talk with them it is a different story. Please count us in on this lawsuit.
February 18th, 2012 at 4:08 am
I would like to be apart of any lawsuit that will make BOA responible for the way they treat the customers. I have been trying for 3 years to get help with my mortgage. I don’t know how many documents that I have sent in to them and have never ever gotten a response to whether I was denied or approved. This past Aug 2011 they had someone come to my house to get documents for the Making Home Affordable Modification Program, and every month after that I have been sending in documents and here it is Feb 2012 and I still have not received any answer, I call my account specialist she if she anaswers the phone she would say that the systems are down or she will not answer or return the call I don’t know what else to do. It seems that there isn’t help out there I called my state Forclosure prevention program and they were no help either, It seem that these banks can don whatever they want and pick and choose who they want help and there is nothing that we can do about.. I hate Bank of America I hope they go Bankrupt and close down…
PLEASE HELP I DONT KNOW WHAT ELSE TO DO……
February 18th, 2012 at 2:41 pm
My name is Dennis Williams, and I saw your website regarding class action suits against Bank of America. In the complaints against them, I noticed that many of these cases were very familiar to my situation of being offered reduced payments for a short period, strung out on modification offers, and eventually told that I owed thousands of dollars or my mortgage would be foreclosed. My situation is described below, and throughout it I’ve suffered in several ways. The effects of this situation have had a great impact on my credit, overall finances, and even relationships. Please let me know if you can help or if there’s anything I can do to remedy my current situation.
Originally, I had a mortgage with Washington Mutual, who sold the mortgage to Countrywide, and shortly after, the mortgage was being serviced by Bank of America. My monthly payment was $672.00/month. My home is appraised at $88,000. In 2009, I faced financial problems and foreclosure. I asked for a forbearance plan, so Bank of America along with Fannie Mae offered me the HomeSaver Forbearance program. The program offered me reduced mortgage payments for up to six months, while they ‘worked with me to find a solution.’ I payed the reduced payment of $335.51 per month from 7/17/09-1/1/2010 as agreed. In February 2010, I resumed regular payments, but I kept getting notices. I paid $1,375 at the end of March 2010 to make sure that I was on schedule or at least ahead on payments. At the end of April, I was in need of transportation, but my credit report indicated that I was behind on my mortgage by more than $8,000. I immediately called Bank of America to ask about why my payments had not been applied since June 2009. At first, I did not get a straight answer, but as I insisted on speaking to a manager, I was told that the payments were being held in a special account. The associate then applied the money from the account, and he stated that I still was behind in payments by $5,000. For the remainder of 2010, I continued to receive foreclosure notices, delinquency notices, and numerous phone calls asking for payments or telling me that I qualify for programs such as Making Home Affordable. By November 2010, I met with a consumer credit counselor at GECAC here in Erie, PA. He advised me to apply for a HEMAP loan to pay off the amount owed and stop foreclosure procedures and harassing calls and mail. I followed through with the process, received a HEMAP loan for over $6,600, at a percentage rate of 5.5%, and a finance charge of $1,235. I’m still in my home. Since March 2011, I’ve been paying my mortgage ($653 per month), plus the HEMAP loan ($100 per month). At this time, I still owe HEMAP $6000, and I had to hand over my income tax refund of $3000+. I have to continue to send all refunds until the HEMAP loan is paid in full.
I’d like to learn how to join any lawsuit against Bank of America that pertains to my situation. I’ve had this mortgage for 6 years and withing two years, I’m back to where I started paying back the original amount borrowed.
Thank you.
February 20th, 2012 at 4:18 pm
I am from Staten Island, New York and back in 2008 both me and my husband were out of work. I tried to contact the bank to see if there was anything we could do to lower our payments because of our hardship, the bank told us that we would have to stop paying our monthly payments for 3 months before they would be able to modify the loan to a lower interest rate. have been trying to get my loan modified with them since 2008. In 2010 the bank put a foreclosure sale date on my home and I had to retain an attorney to stop the sale. The bank told us that, even thought they were “reviewing” our paper work, they would still have to start the foreclosure process. My attorney has been submitting modification packages to the bank since 2010 with no response other than we need to send in another package. I don’t know what else to do. This bank just doesn’t want to help. I would love to be a part of any lawsuit that will make Bank of America responsible for the way they don’t want to help their customers.
February 22nd, 2012 at 3:02 am
ST.LOUIS MO. I HAVE TO HAD THE SAME PROBLEM WITH BOA!!!!! I WANT IN ON THE LAWSUIT. NOW THEY ARE SWITCHING LENDER
February 22nd, 2012 at 4:11 pm
I got the run around from B of A also. I tried for 2 years to get a modification. I even hired a lawyer, Parman Law Group, that I believe was in cahoots with the Bank in not doing the modification. The process started in 2009, finally at the end of 2010, the law firm said they couldn’t do anything further for me(which they hadn’t done anything anyway except take my money), they dropped me and told me to work directly with B of A. Well I kept sending the same information over and over and over again until I just wouldn’t send it anymore and B of A said I didn’t qualify. Since it took 2 years to be turned down, it’s true my income had increased, but the home is still upside down so wasn’t that grounds for modification? I hate B of A. To top it off, they added an escrow account to my loan(which previously I had paid my own taxes and insurance), which they refuse to remove. According to them, they had the right to add the escrow account since I was trying for a modification. Since the modification was denied, I thought the escrow account should be removed, but they refuse. Isn’t it strange, I could barely pay the original loan amount so how the heck did they expect me to pay additional amounts monthly for the escrow account. They’re crazy!
February 24th, 2012 at 10:32 pm
I want to join aganst BOA because they caused me to short sell my home. After dealing with them I thought
I was doing right thing, but they and realtors pretty much screwd me. The did not even do a HAVA so I could have some money to move with. I have been thourgh hell with them for at least 2 years. They even got high price insurance and kept sending me notices after I had bought it.I was a nightmare.
February 25th, 2012 at 5:56 pm
I can beat your stories! In Oct. 2009, my husband and I applied for modification for our BOA loan with consumer credit counsiling because our medical bills were pilling up. The mortgage was only 142k and that was for paying off my new husbands credit card loans instead of filing BK.(no comment on that one) So every month the consultent said no problem its going through I am in contact w/ BOA rep. but we need to update current mo. paystubs,bank statemaents.etc. In the meantime I asked her to forward her email correspondents between her and BOA. So I checked them and I was reassured. Feb. 2010 get back from my gramma’s funeral not on the door must vacate within a week or sheriff will come and help. Shocked called consumer consultent said you better go. I asked her about the emails that said at the begginng of feb. that is was still being worked on?!? BOA sold it Jan 3rd 2010. We hadnt a clue otherwise we would have sold the house. I had over 140k EQUITY in the house. I had 5k worth of butterfly koi in our pond that I built.
After we moved into a daysInn and moved our furniure to storage so quick I got a double hernia and had to have surgery. 2 months after that a had a seizure due to stress. Almost a year later, and several other moves whatever where ever we can afford we are flat broke. It sure would be nice to have atleast my equity.
Can’t find a good attorney, I have been corresponding with the states attorney general.If anyone can help I’d appreciate it. I am also in line for the countrywide v. BOA
February 26th, 2012 at 5:57 pm
I am a North Carolina resident and would love to get involved with the class action lawsuit with Bank of America.
February 27th, 2012 at 6:18 am
after a year of frustation finaly one paper outway from modification,talk to the bofa secretary ,she tell me that friday afternoon,. send me copy of your check on monday and that it…..next monday some one stick a paper at my door telling me that my property was sold that week end….i have papers to prove that i still active for modification…can some one help up….i really think they take advantage of me and my fam…
February 29th, 2012 at 6:22 pm
My story sounds very familiar to many of the stories on this website. We were trying to get a loan modification back in 2008-09. BOA seemed to want to help out, or so we thought. We called to get this so-called loan modification and they sent us paper work to fill out and send back to them. Well when we sent the paperwork BOA would always tell us that the paperwork never got there or they still hadn’t received anything. They would then advise us to send it via fax so we did, that didn’t work, so then we were asked to send it certified and we did. Bottom line our paperwork would mysteriously disappear. BOA would continue to give us the run around. We called everyday and tried to even do a short sale on the house but nothing was done to our favor. The house was foreclosed and no help from BOA!! So now we have to wait three years to get a house and a credit report that will haunt us forever!! I’m not asking for money just that BOA at least take that foreclosure off my credit report!! Please include me in this lawsuit. Before I close my story, did anyone else receive a Foreclosure Review Process packet? I received one about two months ago and I don’t know if this will help us to get some kind of peace of mind but I was just wondering if anyone else received it…ok well good luck everyone!
March 1st, 2012 at 1:54 pm
I have applied for modification after modification. I was declined the first time and the second time the representatives told me that they did not receive documents. They also told a friend of mine that they did not receive her documents and have since foreclosed on her property. I do not want to lose my home, I think they should provide the help needed to homeowners, especially when they have the funds to do so. I still would like to make my payments affordable. “I am still trying to Modify the loan”
March 2nd, 2012 at 1:30 am
We would like to join the lawsuit against b of a . We got our loans from contry wide the had us take two out one was 100 percent interest nothing was applied to the payoff in 5 years – last year my wife had health issues and we had to file chapter 13 bank of a will not talk to us. I want our loans forgiven in full they lied to us.
March 2nd, 2012 at 1:34 am
We got a loan from country wide they made us take out two.
One was 100 percent interest . Last year my wife had issues with her health and we filed chapter 13 b of a will not talk to us. I want our loans paid in full how can I join in
March 2nd, 2012 at 3:19 pm
As with so many others here, I applied for modification, went through all the hoops that BofA requires, to be turned down. Then put into a DIL program, which I was also turned down for. We continued paying the modified amount, then, last March, our mortgage payment was returned and we were advised that they were “accelerating” our foreclosure. Then we get loan modification papers (twice) from FannieMae, both in amounts considerably larger than the first ones. We finally decide to do a short sale, only to be declined for the HAFA program and the Florida Incentives program. Then,, to top it all off, they cancel my short sale and put me back into the DIL program that they already declined me for. Someone has to stop these people.
March 2nd, 2012 at 11:36 pm
Our situation is the same song and dance. Lost paper work that was sent certified too many times to count to different states, 2000.00 dollars paid to get into the “modified” program sent western union only to call back to say that only went to our loan and did not have a clue of what we were talking about. Multiple calls to a Paula Johns (our case rep)never a return call, they even sent a post it note on one package that said best thing to do was for us to divorce then maybe they could approve us!!!! can u believe the nerve. we finally got fed up and desided to move. we about had our entire house packed when i got on the computer finding web sites speaking about this company. we decided they will have to carry us out of our home. we have since gotten a lawyer. this has been going on for 3 years now. if there is a law suit i want in, not for money but for justice due to the pure hell this company has caused all of us…FED UP IN TENNESSEE
March 4th, 2012 at 6:28 pm
I closed on my home 3 weeks ago, Bank of America made a mistake with their paperwork and decided after the closing that it “doesn’t count”. Now my buyers may walk away, and Bank of America has yet to get their paperwork updated in the past three weeks. This cannot be legal, a closing is a closing, paperwork was already signed by both banks and both parties. I am frustrated, no one will help me…
March 4th, 2012 at 11:13 pm
I would like to be part of the lawsuit.
March 5th, 2012 at 10:23 am
I recently lost my home to foreclosure because Bank of America first denied my loan modification and then delayed the paperwork for my deed in lieu until the foreclosure took place. I would like to be part of the class action suit against Bank of America. Thank you
March 5th, 2012 at 11:57 am
I would like to be part of a class action law suit against Bank of America in Illinois.
Please!
Thank you,
Mrs. Joann Heniff
March 6th, 2012 at 12:24 am
We are in pre-foreclosure after being led into a failed mass joinder in California. We’ve were trying to get Bank of America to help us for a year and a half waiting constantly for refinancing paperwork to come from them but never getting any result–”It’ll get to you in 7-10 business days.” and 3 weeks later, still nothing. This happened over and over and over…
We finally found some assistance with Janian & Associates in California and finally began to get some headway with Bank of America, but even they were getting the run around. We still didn’t receive any of the paperwork we were told was on its way via FedEx, but then they couldn’t find us because our address was wrong? “It’ll be there in two weeks.” Four weeks later, still nothing. Then at the beginning of 2010 we get FOUR copies of the paperwork we’ve been waiting on for nearly two years!
Janian guided us to Kramer & Kaslow who were in the process of a mass joinder lawsuit against Bank of America and Countrywide. That has become defunct and is up in the air. $6000 down the drain.
WE NEED HELP! We would love to join in on the class action lawsuit against Bank of America. They have never truly tried to help us and we were always waiting for them to step up and give us the assistance we desperately need.
March 6th, 2012 at 3:19 pm
To all of you who are going through the pain and suffering as I am due to Countrywide/Bank of America’s mishandling of our mortgages, and if you are interested in a Class Action Sue, please call UFAN at (877)791-2247 ask to speak with Erika Wells and tell her that Jenny Del Valle-Stone referred you. Good Luck! Keep in touch via this website.
March 7th, 2012 at 8:25 am
I would like to be involved in this lawsuit.I am in the military and found out I was going to be transferred 1500 miles from where I was. I did everything correctly, put my home on the market for full price of why I owed for three months. Lowered the price after that, then applied for a short sale. The bank approved a shirt sale, but all the offers where to low. I then applied for a deed in lieu. At first I was told it was approved, I called back a month later to check On the process only to find out it had never been approved. The person on the phone then notified me they never received my documents, but to fax them in immediately. This happened a few times. I called back only have have the person on the phone tell me I could not receive a deed in lieu because they had never heard of my mortgage backer. I HAD A VA LOAN! After many more phone calls and a ton of
Incompetent people telling me they made notes, only to call back and find out they didn’t I finally found someone who knew what they were talking about. I was approved for a deed in lieu program. The paperwork arrived around 15Dec 2010. It was supposed to be signed and notarized, then returned within five days. I returned it the day after I received it. I called the deed in lieu of forclosure VA specialist. He informed me some paperwork had been screwed up by the law firm handling the case. I had more paperwork sent to me to be signed. I called a few weeks later, he said everything was set, and I just had to wait 3-6 months for the lawyers to handle everything. I kept in contact with him on a monthly basis after that. August 2011 comes around and it’s still not completed. He tells me he’s going so send an email and find out why. This goes on until Jan of 2012. He stops answering my calls. I called him and his supervisor three days a week, three times a day and left voicemails every time. I did this for six weeks without a call back. I finally
Contacted the REO department only to have them tell me my house was foreclosed on in Aug of 2010! After speaking to a manager I was told that my account showed both a forclosure and a completed deed in lieu. It still listed on my credit as an active mortgage. So over the past two months I have been calling on a weekly basis, I speak with managers and they submit requests to have different departments figure out what is wrong. I have been told four times my account will have someone assigned to it within 3-5 days. When I called yesterday I was told I was not allowed to speak to the bankruptcy foreclosure department because I didn’t have an active inquiry with them. I had one opened last week! It was closed without any notes put on it. Beyond frustrated and I really need help, if this is sorted out soon I could loose my security clearance, and ultimately my job.
March 7th, 2012 at 12:38 pm
My husband and I would like to be added to the class action suit. We could retype everything all of you have said and I agree with the FF/EMT totally. This has been going on way too long. We have been trying to get a remodification since 2008 when all of our payments were current at which time we were told we had to be at least 90 days behind. I was too afraid to get behind. However, I completed the remodification forms and sent them in but we were declined because we were current on payments. In 2011 we had no other choice than to get behind because my husband got sick and was unemployed and my pay was decreased because of paying insurance on both of us. I started calling BofA even got a letter saying we were eligible for remodification sent paperwork and again was declined. Finally, spoke to a person yesterday who said we didn’t make enough to get a remodification but if your situation changed to let them know.
March 9th, 2012 at 9:58 pm
I experienced the same situation that everyone else here as well. We applied for the loan modification after our mortgage payment went up $1100 a month and was told that we had to be behind at least 3 mortgage payments to apply. We were told NOT to make our monthly payment and then when we followed their instructions were denied the loan modification. At that time we decided to sell the property and tried doing a short sale. We had 4 offers on the house and every time BofA stated they lost the paperwork or it was processed so slowly the buyers moved on. Then BofA started foreclosure proceedings on the property however we were never notified!!! I had to find out by running my credit report and seeing the foreclosure status on there. I would like to join the class action lawsuit agains BofA. The property is located in Portland,OR however I currently reside in Missouri (I am not sure if that is a factor or not). Please contact me with any information available.
March 10th, 2012 at 11:37 am
I would like to be included in the class action suit against Bank of America. Just like the others, Bank of America had denied my husband and I with our request to modify our second loan with Bank of America. We were forced to short sale our house because we could not afford the payment. During the short-sale, BoA required us to commit to the difference or they will not process the sale. After the short-sale, BoA received their fair share of the proceeds and they still hired a collection agency to collect the difference over $128K. I can provide more information if needed
March 11th, 2012 at 10:12 am
My daughter is going through the same thing. She applied for a modification in July of 2011 supplied all the information they asked for. Each time she contacts them they say they need something else that she has already supplied. She contacted them 3 months ago said they had everything and she would hear from them in a few weeks. They never called she contacted them this week and they told her she has to refile all the paper work again since her husband is laid off again. Her husband was laid off from 11/2010 to 3/2011 then returned to work and has been laid off again. This has been going on for 9 months. They have no more money she withdrew her 401k to pay up mortgage i paid up her mortgage last spring. They sold her husbands truck to lower there bills. She doesn’t know what else to do! can she be included in this class action suit. Please contact me with information so i can send it to my daughter.
March 12th, 2012 at 6:40 pm
Count me in…My story is the same as many other people who have jumped through hoops trying to save our homes.BOA should be held acountable for not helping the hard working american people.
March 12th, 2012 at 8:33 pm
Worked for 2 years to get our home mortgage modified. They asked us many times for the same paperwork. Never got anywhere. Eventually filed bankruptcy and let the house go. We were very willing to modify our mortgage and stay in our home.
March 13th, 2012 at 5:52 pm
We had attempted a home loan modification in early 2009 due to a reduction in salary. The person to whom we filled out all the paperwork would not return our calls so we went in to the location that had urged us to refinance. They put us in touch with someone else who never responded to us until August of 2010, at which time we had found a second job in another state to make up the lost income. We had to put our house up for rent because our home value continues to plummet so we cannot sell unless we take $200,000 than what we owe on a new construction home! Then in 2011 we received a call telling us we qualify for a refi under Obama’s act and I tearfully begged them to never call me again. That woman got us a refi in 90 days after we had to pay a point because it was no longer our primary residence. I have a different fish to fry. We have our checking account with BOA and they are supposed linked so something like this would not happen. They also have our email addresses, phone number, etc. My husband pays our mortgage via our online banking and somehow a transmission did not go through properly. we were not notified by mail, email, or phone that our payment was late UNTIL, I received an email from the BOA collections department on 3/5/12 (a month later!). We paid the next day after I was able to research with my husband what happened. Why, if they already had my email was I not notified sooner? I did not receive the first mailed notification until 3/10/12 (March statement) and then the actual letter on 3/12/12. Now our credit has been damaged. Please, have an attorney contact me. I bet there are others out there who would be happy to pay the late fee w/o “being in default” and hit with a missed payment. I have a print out that shows the payment was being made in good faith, only for our credit to be smeared.
March 13th, 2012 at 11:34 pm
I have your ussual story of the BOA run around, ultimately ending in a foreclosure on my home and me ending up moving in with my parents in my thirties because I had four days notice to move out. I am more then ready to go to war with bank of America in court! I would appreciate any info on a class action lawsuit.
March 14th, 2012 at 11:01 am
Please include me in this lawsuit search with Bank of america. we have sent the same paperwork since July of 2011 and they claim paperwork was still missing. then they said I had to resubmit the financials and paperwork again with a deadline of Aug. 15th 2011. the person in charge of handling the paperwork and forms was on vacation. his Back-up never returned our calls and neither did the original contact. after making numerous calls i reached someone else who told me our application had expired. not only was this paperwork sent via fed ex, it was also faxed. I never received any correspondence from anyone. I need a lawyer if anyone has any ideas please feel free to email me.
March 15th, 2012 at 10:16 am
When I got my mortgage with Bank of America they did a 80/20 mortgage for me. The 20 was an adjustable. I called them several times to try to have this changed to a fixed as I was worried what could happen if the payment went up. They refused each time. I ended up refinancing the 20 with CitiBank at 10%!! Later on, I contacted Bank of America and they allowed me to get a modification. I asked them at that time to include the 20 and they refused. I paid on the modification for 11 months and then started to have some difficulty making payments. I contacted them several times and asked for some type of help. They contiuously put me off. I received a letter in the mail that I could meet face to face with a Bank of America employee to discuss this. I drove over an hour to get there and was told since, I didn’t complete the first year without a late payment (I had met the payment on time for 11 months) I would no longer be elegible for the modification and there was a good chance my payment would go up. I am currently working on a short-sale.
March 16th, 2012 at 3:17 am
I am also a customer of BAC. My loan went to them when my original mortgage company went out of buisness. We had gotten modification with them and BAC told us to fax a copy in. They said they never got any documents on our loan and probly would not receive them. They made me start the process over. On 6/2010 we recieved are modification paper work and sent it back. Called every day for months to see if it was finalized and they said they had to wait for it to updat in there system. In 11/2010 I called and they said my loan was current. Not even ten minutes after I got off the phone with them BAC called me and said I was now 5000$ behind. I argued with so many people over the situation and never got anywhere and when I would talk to someone who really tried to help me and would start looking in to stuff and told me somthing was wrong they never could get a supervisor to talk to me. They would tell me to call back the next day and when I did all the notations that were put on my account about the situation were gone. Then they told me that the modifaction never happened or it was denied but my loan went from 134000 to 154000. How is that possible if it never happened?? In 12/2010 I recieved a phone call from a negotiator saying I was approved for the loan modification I ask for. I never requested another modification. I told the situation with the modification I supposedly recieved and she thought I was being dumb. I told her I would fax her the paper work but she said that it would benefit me to do another one. So I did because I have 4 children and did not want to chance losing my home. We recieved the paperwork on it in 2011 and it has been finalized. My house payment went up another 100$ and I now owe 158000. Now I am getting fees on my statement that. I owe and when I call BAC and ask what they are for they tell me it from my modification and several times that they just don’t know. I am really worried that I am going to get a phone call again telling me my account is delinquent. I am not understanding how they done two modifications in a year because they told me on the phone you could only get one. I really feel like somthing is wrong and am not real sure how to find out??
March 16th, 2012 at 3:12 pm
I would like to speak to someone about this suit. I experienced delay after delay and eventually, NOTHING.
March 16th, 2012 at 10:01 pm
I have a mortgage loan with BOA. I original had my loan with country wide I was thrown into forclosure after they say I missed 2 payments. I was told I had to pay the loan in full or refinance at a higher rate adding 10 more years to my loan now I owe more then the house originally cost me plus I still have 30 to pay in full and I have bee paying on this house for 16 years, highway robbery!
March 16th, 2012 at 10:10 pm
4 years… a discharged bankruptcy…years of stress…proof of false docs…voidable refi…every issue is found on our docs. found our mtg on fannie mae under void toxic loans…ps include me in lawsuit
thank u
March 19th, 2012 at 1:38 pm
Much like everyone else I’ve been in the process of trying to obtain a loan modification for over 2 years now. I was laid off my job with Wachovia Mortgage after they merged with Wells Fargo in Dec 2008, I didn’t know when I would be going back to work so to keep my payments up with BAC I tried to get my loan modified where it was affordable since my husband was to the only one working at the time. I went through a company NACA to try to help me as opposed to going straight to BAC thinking they would be able to get it done for me. After months of sending paperwork and documentaion nothing…..In May 2011 they finally told me the investor denied my loan modification I was forced to file bankruptcy just to save my home because I wanted to keep it. This was my first major investment and I didn’t want to walk away not to mention in Aug. 2009 had just had my first child. My husband and I were not in a position to up and move. Even after I filed BK Bank of America told me they would work with me on my modification since I was already in the system from before. They drug their feet and continue to have me submit documentaion which they already had. After calling on a weekly basis and notating each call and person I spoke with still nothing. I finally got a call from a negoitator on my second loan and told me they were going to set me up for trial payments, I enquired about my first loan which was the most important to me at the time and unfortunately they were two different departments working on the files. I thought it was strange that the second was modified so quickly and the first was not. As I began to make payments on the second by the time my trial payments were done the first still was not completed and by that time I had received notice that my home was going to be sold within the week. I contacted the BAC representative I was working with to see if and when the modification on the first would be complete because we were pressed for time and could they speed up the process to have it completed before the sale date. I was told that as long as Freddie Mac had the loan that they could still work on the modification even if it sold. Well Freddie Mac didn’t have the loan but another investor did and within the week the house was foreclosed. I’ve been out of my home for 3 months now and I’m currently 8 months pregnant living with in laws.
Is there anything that can be done in reference to compensation or something???? I thought the banks received so much money to help out homeowners that were facing foreclosure and other situations. Please Help!!!!!
March 20th, 2012 at 11:47 am
My son filed Chapter 7 Bankruptcy and was discharged 3 years ago. He waited a year for BOA to contact him to surrender the house. They never did. My son and myself tried on several occassions to get someone at BOA to direct us to the correct department to get this going but no one ever seemed to know where to send us. Last fall my son was contacted by BOA and was told he needed to do a modification or pay them $27k owed. I contacted BOA and told the same thing. We explained he didn’t owe he was in bankruptcy and was discharged as surrendering. They never contaced him again until last week. 3/12. We have both talked to them and they continue to try and collect from him and now state he must do a quick sale. We are now going back to his original bankruptcy attorney and hopefully file suit against BOA for being in violation of the “Fair Debt Collections Practice Act” and in violation of the Federal Bankruptcy Laws.
March 21st, 2012 at 9:44 pm
I have everything documented. we were told all our data was lost because the agent on our case for a mod was outsourced. we would be given hours to get documents to them. it was unbelievable. 18 months of hell. we would get calls about forclosure. finally we got a small mod, that slowly goes up every couple months for no explainanble reason. help!
March 22nd, 2012 at 2:35 am
Please include me in this lawsuit with Bank of America. I lost my home in foreclosure in 2009 from BOA/Countrywide. I was in the hospital that year with two heart surgeries and was wondering how I go about filing lawsuit. I have all my docs from home purchase and medical paper work which eventually caused me to file for bankruptcy. I did try to get a loan modification but they told me I had to be three months behind to qualify. Can someone please help? Thank you, John
March 24th, 2012 at 12:50 pm
I have had to walk away from my home we built due to BofA. My husband had vascular surgery in late 2010, we both were off work for that was told by BofA to call them when we got back to work. Got back to work called BofA and we were told that we are within 2 yrs since refinancing our home and once we pass the 2 yr mark to call back and BofA would start the modification process. After April 2011, 2yr mark, we called and we were told that we at that time making too much to qualify for modification. Made a partial payment during this time and it was NEVER posted to our account, “can’t post partial payments” they say. They still have that partial payment and I did not get credit for it to this day! We are told that the house is NOT in foreclosure but a third party has just locked us out of our house now the realtor is unable to access the house to show. Please, please help. Karla
March 25th, 2012 at 3:29 pm
We would like to join any lawsuit against Countrywide/Bank of America
My husband and I have been trying to get help since 2008. Yes, it has been 4 years in the making. We both had great paying jobs and wanted to refinance before our interest rate increased. 1st attempt under Countrywide, where I was constantly told for months that no loans were available. Then right before B of A took over, we were sent a new loan packet. The new loan would have been great but, it would have increased our payments by 200 or 300 dollars, not exactly what we had been requesting. Now since B of A has taken over we have found that its been a never ending circus ride. You can’t get answers and you are sent speaking to people from India, Texas, oklahoma and who knows where else. They don’t ever seem to have access to your file and you are having to explain the circumstances over and over and over. It is not only frustrating its stressful to have to explain and re-explain. In 2009 I lost my job and with the money from that paycheck paid the mortgage. I called to update them on my situation and asked for help where i was told that my mortgage was current and they did not have a program available to assist us. In 2010 my husband had to go on disability and I again reached out for help. I was sent the packet to fill out for the HAMP program and again, the process was unbelieveable. They sent a letter stating they received it, then they would say they don’t have it, to they didn’t get it to you need to fill out another packet. The last straw was when we received letters stating that the house was going into foreclosure and we needed to respond ASAP. After contacting this new group we agreement to participate in the HAFA program. Keep in mind we still had not heard from B of A on our HAMP. We started to receive foreclosure notices and notices of the house going up for auction we moved forward on the short sale since it was part of the HAFA program. We have been threatened and scared out of our house due to these practices only to find out that they could have pushed the foreclosure out 3 years as long as we stayed. This was after we had already moved. Today the house is still in our name, we have never received notification that we did not make the HAMP program and now we are having to qualify for the deed in leu. This is a mess and it seems that this next process is going to take another 6 months but there is no good outcome for those of us that have been trying to do all the right things.
Maria K
March 29th, 2012 at 7:58 pm
Lender: BOA
Original Lender: Country Wide Mortgage 80/20 subprime loan.
Basically my story is the same as many that I see on here. To be honest I’m tired of repeating it. Our property foreclosure date was in Feb.of 2012. After receiving the running around with BOA for over (2) years. I like; many other got the run around, same stories; lost documents. Pretty much a mal practice of modifications. These lenders have billions of dollars in assistance to help home owners but, it seem that its better for them to pocket the money and just see who fights for it back. I have confirmations of documents that I faxed to them that they said they never received. I even have all my email trails from BOA where it stated that all documents were received dated about a yr. ago.
I’m just tired. The hard ship of myself loosing my job (2) yrs. ago and the disability that my spouse went through has not caused us as much pain and stress as BOA has. We’ve lived in our home for over 7 yrs. and soon we’ll have to leave.
Well, that’s why I’m here. I’m still in the property and while the reinstatement didn’t go through I’m getting harassed by a reality co. that’s offering me $2000 for us to vacate the property within 30 days to avoid the sheriff to visit the home, seriously.This realtor knocked on my home so many times in one visit didn’t leave. I was in the shower and my son knows better to answer the door. So… when my son told the guy I was in the shower his response was “I’ll wait until she gets out” when my son told me what he said I was raging in anger. How dare this person my son was scared he didn’t know what was going on. The guy left his card I called him and he just wanted to give me the move out agreement he said BOA reo department was advising him to give me assistance. Well, the guy is just looking at the commission he’s going to make. The sooner I leave the sooner he can sell my home; BOA home.
What do I need to do to join the class action suit in my state? Although, I will not get my house back and will have to sooner or later leave. I want to fight back for all they put us through, BOA is at fault for loosing our home.
April 2nd, 2012 at 4:10 pm
I like many posted on here am still struggling to obtain a perminant home modification on my BOA home loan. I have been on this merry-go-round ride with BOA since August of 2010 going on 2 years now. I was enrolled in the HAMP Trial period January 1st of 2011 and did everything I was suposed to do made all payments on time, no financial change had occured since I applied. The application for the trail period took 3 attempts of sending all my documents in to finall be enrolled. I received a call in August of 2011 months after the trial period had ended and my loan was supposed to have been modified perminantly to inform me that I was over 4k behind and they wanted to know when I could make a payment to reactivate my loan. When I mentioned I was awaiting perminant modification I was told that I was canceled out of the program in March of 2011 due to not being more than 90 days delinquient. After this call I contacted a lawyer, who does not specialize in this area, who suggested that I contact my local congressman’s office and provided me the information for Congressman Wolfe’s office. I contacted Congressman Wolfe’s office and it got the ball rolling again I had to send in my financial documents 6 more times and had 2 different points of contact before I finally got final loan modification papers int he mail around January 1, 2012. The numbers in the document didn’t add up right to me so I questioned the documents and was told someone would contact me to address and answer my questions and concerns however no one did answer the questions clearly. I contacted another lawyer who told me to just sign the papers and be happy. So I contacted the BOA paid notary to return to my home and signed the papers. The notary, did his job and took the papers. I received a call form BOA stating that the papers were not received in time therefore were denied and that they would like to know what my plans are, and that I would need to start all over again to get the modification. I have in this whole process contacted my local Congressman’s office 7 or more times and am to this day still getting the same response nothing, except a call wanting to know what my plans are for the future. My point of contact has mentioned several times a non-HAMP which I don’t understand. I received a call form him February 24th letting me know he received my documents and will contact me with further information as he gets it. I received another message from him on March 6, 2012 requesting a call back with no othe detials I left him a message. I finally received a message today April 2, 2012 from him the message was unclear but it sounded as if he were asking me what my plans are for the future again. WHAT HAPPENED TO MY REQUEST FOR MODIFICATION. I’ve also in the last three weeks that I’ve been waiting for an update attempted to contact my advocate in the president’s office which I have yet to hear anything back from. I’m at a loss and only one person I have 2 children under the age of 3 years old and cannot afford to lose my home. I do not want to be homeless with 2 small children its just not right that they are allowed to do this to all of us who are just trying to stay afloat. PLEASE HELP! Please tell me what I can do to save my family!
April 4th, 2012 at 12:29 pm
Please include us in your class action lawsuit. Had us hang on for a year until are savings was gone then said,” we can’t find a modification that will work for you.” UNBELIEVEABLE THAT THIS CRAP GOES ON IN ARE SOCIETY WHERE THE BANKS DO WHATEVER THEY WANT TO THE POOR CONSUMER.
April 6th, 2012 at 6:32 pm
The bank of America can not find a good modification for us. We do not believe that. Lets stop banks take advantage of customers
April 16th, 2012 at 4:36 pm
I would like to be a part of the law suit for BOA IN 2007 we bought our home thur country wide in 2008 i lost my job i managed to stay up on my payments till aug 2009 when i fell behind went thought a loan mod with BOA after 6 months it was finalized at that point all they did is rolled the $5000 we were behind to the end of the loan and escrowed our propertie taxes they took our payment from $598 to $623 that was march of 2010 by june payments were $667 call in october to make payment and it had went to 675.49 ok i thought to my self a few dollars till jan of 2011 we got a statement for $831 saying this is your jan payment by the middle of jan we got another statemant saying our payment was $911 so i call them because i was having a hard time paying $623 what makes them think i can afford $911 a month just on the 1st i also have a 2nd for $222 they tell me that 9 months after the 1st MOD THE RELIZED that they hadnt escrowed our homeowner ins so that is why the payment jumped so much so after the run around to try to get a hold of the escrow department and i mean months .mean while is was still making the payment of $675.49 i call in july 2011 to make our payment and they tell me that they could not take payment cause they had sent us to forecloser in aug 2011 we went sat at one of there conventions turned in all the paper work sat there for 6hrs for them to tell us someone would call us .finaly in dec 2011 we got papers from fannie mae with a 3 month trial payment of 647.98 1st payment due dec so we made dec payment then jan payment and feb. then recived a letter about a week after i made feb payment that said we do not quilifie because we did not make our payments when we did BOA CODED THE payment worng witch kicked us off the payment plan now we have made 2 more payments of $647.98 and both time they have sent the payment back to us and mean while my case manager is telling me to put the money in a savings account till she can fix the account we have been messing with this way to long and my gut tells me that we are going to come home one day with forcloser papers on the door again please help us save our home from BOA
April 17th, 2012 at 10:58 pm
please add us to the class action lawsuit. We were told to miss payments to qualify for a modification. A few months later we were not allowed to make payments at the branch or over the phone. Have left more than 25 voice mail messages to the only person I am told that I can talk to: My account manager.. He/her voice mail msg promises a call back within 24 hours and We are still not able to talk to anyone. I spoke to someone from retention was told that they will only accept payments via wire transfer plus $3000 in fees.
This is extortion & and last I checked it was illegal in this country.
My paper work has been lost, so many times. I then recieved paper work stating my account might go into forecloure becuase I haven’t made payments but when it was BAO that stooped us from making payments in the first place. I wasnt able to talk to anyone.
The last day I had to wire the money, I tried talking to someone about the $3000 in fees. THIS IS VERY SCARY WHAT HAPPENED ON THE PHONE. IT TOOK ME 3 HOURS TO TALK TO SOMEBODY! THE PERSON ON THE LINE TOLD ME, THIS CALL CENTER DOESNT SERVICE YOUR ACCOUNT! WHAT A SCAM THEY ARE RUNNING! It was obvious to me what BAO was trying to do. They didnt want to give me info hoping that i didnt send the wire transfer this being the last day to sent it. I had to call numerous times to make sure my account was credited. BUt the games continued. Was told by a representative the it will take 5-7 business days for a wire transfer to be posted to my account. The following week a got a letter from an attorney stating that my account was referred to him for foreclousure. WHAT A SCAM THIS COMPANY IS RUNNING. PLEASE OBAMA AND MEMBERS OF CONGRESS, DO SOMETHING!
April 18th, 2012 at 3:08 pm
we were promised the partial payments and kept receiving letters that our file had been closed because boa was unable to contact us, eventhough i have been calling everyday for months. then we get thr forclosure notice from a local attorney.
April 18th, 2012 at 3:10 pm
we would like to join the class action lawsuit as well
April 18th, 2012 at 8:50 pm
PLEASE ADD ME TO THE LAWSUIT AGAINST BANK OF AMERICA. My story is the same as so many on here trying to get a modification. I’m coming up on 2yrs and have been turned down on 4 modifications. Turned down because of MISSED DOCS. In todays world of EMAIL, one would think they would use that to get info. They do not. In the last 24 hrs I have called 9 different people at 9 different numbers. I have left 7 messages ( 2 numbers don’t have voicmail??? ) I still have not received a call back. Enough is Enough. I’m looking for a CLASS ACTION SUIT to get in on, or A privat attorney looking to take on BOA.
April 19th, 2012 at 6:44 pm
Bank OF America has been non compliant with numerous information requests about my morgage payment history. My records and receipts say I am up to date with my payments, yet Bank Of America will not give me any information about why they claim i am not current. We call every day and everyday someone tells us either they won’t talk to us or various other excuses. I have been advised by a attorney to join a class action lawsuit because we have all the information to keep Bank of America from forclosing on our home.
April 23rd, 2012 at 12:27 pm
We were only two months behind and catching up when we received word that we had been modified as of September 1, 2011. We complied by sending in all signed documents and payments. I accidentally sent in a less than a dollar short of the agreed to amount. We were denied. I called HOPE and after a three way conference call, they let us reapply. SInce then, everything has been midmanaged. They don’t return calls. Our “personal account manager” was hardly ever at work, and we finally had to request a new manager. They claim our taxes are not complete and continue to request a 1099 from my husband who is not self employed. We meet all qualifications. We are employed, we make enought money, etc. Still no answer. Our house goes up for sale in June. I resubmitted everything: new bank statements, paystubs, etc. My new manager won’t call back either, and after stating that we would not receive a complete new packet, because they just needed a few updated documents, we received THREE last week. Nobody knows what department is doing what. We even substantial funds towards a work out agreement, but they are requesting 4,000 more due to fees. Impossible to deal with. The stress is almost more than we can bare.
April 23rd, 2012 at 9:29 pm
More of the same.. BofA gave us written documentation that the house was accepted into the HAFA program, then they stated they lost it. They would change up who we were supposed to talk to about it, different people that you cant get ahold of. at this point we would like to just be done with the process. at this point, a foreclosure would be fine, but the bank wont just be done with the process. we have tried everything we know of as common citizens of this country and we are getting screwed. They should be ashamed of themselves. cant we just turn the damn key to the house back to the bank??
April 27th, 2012 at 12:00 pm
Bank of America is the worst bank ever!!!!!! They are rude, insulting, always say they cannot get the information they swear, threaten, hang up on me mid sentence, yell. I request and they have been harassing me EVERY DAY 24/ 7 Holidays, Sundays nothing is sacred!!!!!!!!!!!! They start calling 8:30 am and do not stop until 8:45 pm. sometimes it is every 5 minutes for one half an hour other times it is every hour on the hour. Some days it is every 15 minutes all day and the one that takes the cake is that they monitor my phone and when they see I have either received a message or have used my phone, they call in the middle of my conversation and call back every minute if I do not pick up the call waiting!!!!!!!!!! Is not this against some law??? I have been billed and late charges put on late charges for 4 years and four people at BA told me they can not modify my INTEREST ONLY loan so no matter what I pay none at all will be put on my balance. HELP HELP HELP111 I certainly know someone out there can help me and not only do I want this BS to stop immediately I want the entire loan to be erased and a settlement four time the loan amount for harassment pain and suffering and the fright I feel every time my phone rings!!!!!!!!!!!!!!!!!!!!!!!!!!! HELP
May 1st, 2012 at 9:31 pm
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May 7th, 2012 at 7:24 pm
BOA can only be described as “Merry Go Round, Broke Down”. They bought my mortgage one day after it was place and promptly raised my payment by $200 per month (which I can’t afford). Then when I tried to make a partial payment, by paying 1/2 the new payment 2x a month (when I get paid), they rejected the check saying they don’t accept partial payments. I was told originally that I could skip the short sale and try for a deed in lieu, then told 2 months later that I can’t do that. Then I try for a short sale and they sent a ‘preservation company’ into the house and changed all my locks saying that they were “securing the property”. This has cost me everything I had saved for my down payment & I have now been through a bankruptcy that discharged this loan last year (March 2011) and am still receiving collection notices. Every time I send in a ‘cease and desist letter’ it’s “not received”. When I ask for a direct fax number or email and a written confirmation that my letter has been received, I am told that they don’t provide that.
May 8th, 2012 at 10:21 pm
I have experienced the same thing with BofA. I applied for the modification at the end of 2009. it went ok for the first month and we submitted to continue the modification. According to BofA, we did not make enough for a continued modification. Excuse the hell out of me. The whole damn point of the modification is because we didnt make as much as we did when we first bought the house. They harassed us all day and night, And there is no sense of communication within that wretched company. Finally it got to the point that we put our house up for short sale. We had offers on the house, however, because once again lovely BofA decided to drag their feet on the offer and “claim” that they never received all the paperwork that both me and my realtor sent them, my house was foreclosed. Now we are living in an apartment. But the best thing is that we got a letter in the mail at our current address telling us that can apply for a refi. What the hell is that about? talk about putting salt in a wound. BofA has some serious answering to do.
May 10th, 2012 at 10:44 pm
Please contact me… I want to join this suit… I have the three years of calls, letters, lies, miscalculations etc. typed and chronologically organized…. “a lawyers dream” Please send me information on joining!